Associate Banker II - Nutley/Kingsland (30 hour)

TD•Nutley, NJ

23h•$24 - $31•Onsite

About The Position

The Associate Banker II brings TD’s relationship-driven banking experience to life by delivering everyday banking services and supporting consumer product needs. The role builds meaningful client relationships through accurate, confident, and clear service, helping clients understand their options and work toward financial goals while adhering to risk and regulatory standards. The position combines transactional work with needs-based client engagement, including basic consumer account opening and maintenance, identifying client needs, recommending or referring clients to appropriate partners, and supporting inbound and outbound acquisition efforts. The Associate Banker II may serve as the first point of contact and hospitality ambassador for the financial center, managing client flow and resolving routine issues or escalating non-standard matters as appropriate. The role performs a broad range of client transactions and multi-step activities within established financial limits. The position requires 30 hours of work. The Associate Banker II is expected to work during operating hours, including evenings, weekends, and holidays as scheduled. TD provides training and onboarding, career and development conversations, access to an online learning platform and mentoring programs, and a competitive benefits plan.

Requirements

High school diploma or GED.
At least 1 year of demonstrated experience working with clients; qualifying experience may include volunteering, education, or military experience.
Ability to work during operating hours, including evenings, weekends, and holidays as scheduled.
Ability to complete required job-related training upon hire.
Strong organization skills and ability to manage multiple tasks in a fast-paced environment.
Excellent communication skills, including the ability to communicate concisely, clearly, and consistently.
Demonstrated effective problem-solving skills and sound judgment in decision-making.
Ability to schedule and prioritize work, work independently, and meet deadlines.
Proficiency in Microsoft Office.

Nice To Haves

Teller or cash-handling experience in a client-facing role or financial institution.
Notary License.

Responsibilities

Manage in-person and phone client flow and serve as the first point of contact for inquiries, issue resolution, and referrals.
Deliver everyday banking transactions, basic consumer account opening and maintenance, and multi-step client activities accurately and efficiently within established financial limits.
Create personalized, relationship-driven client experiences and build trust with clients.
Proactively identify client needs and opportunities, educate clients on banking products, services, and digital capabilities, and connect clients to appropriate specialists or partners.
Engage in inbound and outbound acquisition efforts and schedule appointments for consumer account needs and relationship-deepening opportunities.
Use banking product knowledge, insights, tools, and resources to evaluate and recommend client solutions.
Assess routine client problems using standard procedures and escalate non-standard issues or risk indicators in accordance with policy.
Maintain compliance with company guidelines, AML laws, and regulatory requirements, including verifying client identification and following authentication, documentation, and data-integrity standards.
Complete required training and strengthen risk and compliance knowledge.
Contribute to a positive team environment, collaborate with colleagues, and share insights, lessons learned, and best practices.
Participate in performance and development activities and take accountability for outcomes.
Act with empathy, integrity, sound judgment, and awareness of client, colleague, and bank risks.