Associate Banker II (20 Hour) - Phillipsburg

TD•Phillipsburg, NJ

3d•$24 - $31•Onsite

About The Position

This role brings TD’s human, relationship-driven banking experience to life by delivering everyday banking and supporting consumer product needs. The Associate Banker II builds meaningful client relationships through accurate, confident, and clear service, helping clients understand their options and pursue their financial goals while adhering to TD’s risk and regulatory standards. The role combines transactional excellence with needs-based client engagement, basic consumer account opening and maintenance, and referrals to appropriate partners. It may serve as the first point of contact and hospitality ambassador for the financial center, helping manage client flow and provide a high-touch experience. The position handles a broad range of client transactions and multi-step activities within established financial limits, responds to routine problems, and escalates non-standard issues as appropriate.

Requirements

High school diploma or GED.
At least 1 year of demonstrated experience working with clients; experience may include volunteering, education, or military experience.
Ability to work scheduled operating hours, including evenings, weekends, and holidays.
Ability to complete required job-related training upon hire.
Strong organizational skills and ability to handle multiple tasks in a fast-paced environment.
Excellent communication skills, including the ability to communicate concisely, clearly, and consistently.
Demonstrated effective problem-solving skills and sound judgment.
Ability to schedule and prioritize work, work independently, and meet deadlines.
Proficiency in Microsoft Office.

Nice To Haves

Teller or cash-handling experience in a client-facing role or financial institution.
Notary license.

Responsibilities

Manage in-person and phone client flow as a first point of contact for inquiries, issue resolution, and referrals.
Deliver relationship-driven client experiences aligned with TD’s service strategy and build trust through personalized interactions.
Complete accurate and efficient everyday banking transactions and basic consumer account opening and maintenance.
Proactively identify client needs and opportunities, educate clients about banking products, services, and digital capabilities, and connect them with appropriate specialists or partners.
Conduct proactive client outreach, including scheduling appointments for consumer account needs and relationship-deepening opportunities.
Perform and make decisions on a broad range of client transactions and multi-step activities within established financial limits.
Assess routine client problems using standard procedures and escalate non-standard issues appropriately.
Maintain compliance with company guidelines, AML laws, regulatory requirements, and established client identification, authentication, data integrity, and documentation standards.
Identify discrepancies, material changes, and risk indicators, and escalate them in accordance with policy and procedure.
Complete required training and strengthen risk and compliance knowledge.
Contribute to a positive, collaborative team environment; participate in development activities and share insights and best practices.
Demonstrate empathy, integrity, sound judgment, and client advocacy in all interactions.