Associate Banker II - Cranford (30 hour)

TD • Cranford, NJ

2d • $24 - $31 • Onsite

About The Position

This role brings TD’s human, relationship-driven banking experience to life by serving as a trusted partner to clients. It delivers everyday banking and supports consumer product needs while building meaningful relationships with accuracy, confidence, and clarity. The Associate Banker helps clients understand their options and feel supported in pursuing financial goals while adhering to TD’s risk and regulatory standards.

The role combines transactional excellence with needs-based engagement. It delivers everyday banking and basic consumer account opening and maintenance, guides client traffic as a hospitality ambassador, identifies client needs and opportunities, and connects clients with appropriate partners. It also performs a broad range of client transactions and multi-step activities within established financial limits, handles routine issues, and escalates non-standard matters.

The position is scheduled for 30 hours. The listed pay range is $23.75–$31.00 USD.

Requirements

• High school diploma or GED.
• At least 1 year of demonstrated experience working with clients; experience may include volunteering, education, or military experience.
• Ability to work during operating hours, including evenings, weekends, and holidays, as scheduled.
• Ability to complete required job-related training upon hire.
• Strong organizational skills and ability to handle multiple tasks in a fast-paced environment.
• Excellent communication skills, with the ability to be concise, clear, and consistent.
• Demonstrated problem-solving skills.
• Ability to schedule and prioritize work.
• Ability to work independently and meet deadlines.
• Sound judgment in decision-making and problem-solving.
• Proficiency in Microsoft Office.

Nice To Haves

• Teller or cash-handling experience in a client-facing role or financial institution.
• Notary license.

Responsibilities

• Manage client flow in person and by phone, serving as the first point of contact for inquiries, issue resolution, and referrals.
• Deliver a consistent, relationship-driven client experience aligned with TD’s service strategy.
• Create personalized interactions that build trust and strengthen ongoing client relationships.
• Educate clients on banking products, services, and digital capabilities, and connect them with specialists when appropriate.
• Conduct proactive outreach, including scheduling appointments for consumer account needs and relationship-deepening opportunities.
• Perform accurate everyday banking transactions and basic consumer account opening and maintenance.
• Identify client needs and opportunities, recommend suitable solutions, and refer clients to appropriate partners.
• Use knowledge of banking products and services, along with insights, tools, and resources, to evaluate and recommend client solutions.
• Perform and make decisions on a broad range of client transactions and multi-step activities within established financial limits.
• Identify and assess routine client problems using standard procedures and escalate non-standard issues.
• Maintain compliance with company guidelines, AML laws, and regulatory requirements; verify identification and maintain data integrity and required documentation.
• Identify discrepancies, material changes, or risk indicators and escalate them according to policy and procedure.
• Complete required training and strengthen risk and compliance knowledge.
• Contribute to a positive team environment, share insights and best practices, and participate in performance and development activities.
• Act with empathy, integrity, sound judgment, and accountability while protecting clients, colleagues, and the Bank.

Benefits

• Health and well-being benefits.
• Savings and retirement programs.
• Paid time off, including Vacation PTO, Flex PTO, and Holiday PTO.
• Banking benefits and discounts.
• Career development, training, mentoring programs, and access to an online learning platform.
• Reward and recognition programs.
• Base salary and variable compensation or incentive awards; eligibility for cash and/or equity incentive awards may be available through an incentive plan.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED