Associate Banker II - Union/Morris (30 hour)

TD • Union, NJ

1d • $24 - $31 • Onsite

About The Position

The Associate Banker II delivers TD’s relationship-driven banking experience by serving as a trusted partner to clients. The role provides everyday banking and supports consumer product needs, building meaningful relationships through accurate, confident, and clear service while helping clients feel informed and supported in pursuing their financial goals. The Associate Banker II consistently follows risk and regulatory standards.

The role combines transactional excellence with needs-based client engagement. It handles everyday banking and basic consumer account opening and maintenance, guides client flow as a hospitality ambassador, and identifies needs and opportunities to connect clients with appropriate partners. It uses knowledge of banking products, insights, tools, and resources to evaluate and recommend solutions; participates in inbound and outbound acquisition efforts; and handles a broad range of transactions and multi-step activities within established financial limits. The role addresses routine client requests, assesses straightforward problems using standard procedures, and escalates non-standard issues.

The Associate Banker II manages in-person and phone client flow, responds to inquiries, resolves issues, makes referrals, educates clients about products and digital capabilities, and conducts proactive outreach, including scheduling appointments. It safeguards client relationships by following compliance, anti-money-laundering, identification, authentication, documentation, and data-integrity requirements. The role completes required training, contributes to a collaborative and inclusive team environment, and participates in performance and development activities.

The position is located in Union, New Jersey, and is listed for 30 hours. The stated pay range is $23.75–$31.00 USD. The schedule may include evenings, weekends, and holidays as scheduled.

Requirements

• High school diploma or GED.
• At least 1 year of demonstrated experience working with clients; experience may include volunteering, education, or military experience.
• Ability to work during operating hours, including evenings, weekends, and holidays as scheduled.
• Ability to complete required job-related training upon hire.
• Strong organizational skills and ability to handle multiple tasks in a fast-paced environment.
• Excellent communication skills, including the ability to communicate concisely, clearly, and consistently.
• Demonstrated problem-solving skills and sound judgment in decision-making.
• Ability to schedule and prioritize work, work independently, and meet deadlines.
• Proficiency in Microsoft Office.

Nice To Haves

• Teller or cash-handling experience in a client-facing role or financial institution.
• Notary license.

Responsibilities

• Manage client flow in person and by phone, serving as the first point of contact for inquiries, issue resolution, and referrals to appropriate partners.
• Deliver relationship-driven client experiences as a hospitality ambassador for the financial center.
• Complete everyday banking transactions accurately and efficiently, including basic consumer account opening and maintenance and multi-step activities within established financial limits.
• Engage clients in needs-based conversations, identify opportunities, and connect clients with appropriate partners and specialists.
• Educate clients about banking products, services, and digital capabilities to support convenience and financial well-being.
• Conduct proactive client outreach, including scheduling appointments for consumer account needs and relationship-deepening opportunities.
• Use knowledge of banking products, tools, and resources to evaluate and recommend client solutions.
• Balance client needs with sound judgment, policy adherence, and risk awareness.
• Verify client identification, maintain data integrity, and follow authentication, documentation, AML, and other regulatory requirements.
• Identify discrepancies, material changes, and risk indicators and escalate them according to policy and procedure.
• Assess straightforward client problems using standard procedures and escalate non-standard issues; serve as an escalation point as needed.
• Complete required training and strengthen risk and compliance knowledge.
• Contribute to team success, share insights and best practices, and participate in performance and development activities.
• Act in accordance with TD’s code of conduct and ethical standards and protect clients, colleagues, and the Bank.

Benefits

• Health and well-being benefits
• Savings and retirement programs
• Paid time off, including Vacation PTO, Flex PTO, and Holiday PTO
• Banking benefits and discounts
• Career development
• Reward and recognition
• Variable compensation or incentive awards, potentially including cash and/or equity awards

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED