Associate Banker I - Absecon (30 hour)

TD•Absecon, NJ

1d•$22 - $27•Onsite

About The Position

The Associate Banker I brings TD’s relationship-driven banking experience to life by serving as a trusted guide for clients. The role delivers accurate, confident, and clear everyday banking services while helping clients feel informed, supported, and empowered to pursue their financial goals, in accordance with TD’s risk and regulatory standards. As the financial center’s first point of contact and hospitality ambassador, the Associate Banker guides client flow, handles a broad range of transactions and multi-step activities within established financial limits, and provides a high-touch, relationship-driven experience. The role identifies client needs, educates clients on relevant products and self-service options, recommends solutions, and refers clients to appropriate partners. It resolves routine issues using standard procedures and escalates nonstandard concerns. The position also requires careful adherence to operational, AML, identification verification, authentication, documentation, and data integrity requirements. The Associate Banker completes required training, works collaboratively with colleagues, and contributes to a positive and inclusive team environment. The role is scheduled for 30 hours and may include evenings, weekends, and holidays.

Requirements

High school diploma or GED.
At least 1 year of demonstrated experience working with clients; experience may include volunteering, education, or military experience.
Ability to work during operating hours, including evenings, weekends, and holidays as scheduled.
Ability to complete required job-related training upon hire.
Strong organizational skills to handle multiple tasks in a fast-paced environment.
Excellent communication skills, with the ability to be concise, clear, and consistent.
Demonstrated effective problem-solving skills and sound judgment.
Ability to schedule and prioritize work, work independently, and meet deadlines.
Proficiency in Microsoft Office.

Nice To Haves

Teller or cash-handling experience in a client-facing role or financial institution.
Notary license.

Responsibilities

Serve as the first point of contact for client inquiries and manage client flow in person and by phone, including issue resolution and referrals to appropriate partners.
Deliver a consistent, relationship-driven client experience as a hospitality ambassador for the financial center.
Create personalized interactions that build trust and strengthen client relationships.
Complete accurate, efficient everyday banking transactions and multi-step activities within established financial limits.
Identify client needs and opportunities, educate clients about banking products, services, and digital capabilities, recommend appropriate solutions, and connect clients with specialists when needed.
Balance client needs with sound judgment, policy adherence, and risk awareness.
Comply with company guidelines, AML laws, regulations, and established client identification, authentication, documentation, and data integrity standards.
Identify discrepancies, material changes, or risk indicators and escalate them according to policy and procedure.
Follow TD’s code of conduct and ethical standards, and protect clients, colleagues, and the Bank.
Complete required training and strengthen risk and compliance knowledge.
Contribute to a positive team environment, participate in performance and development activities, share insights and best practices, and collaborate with colleagues.
Embrace different perspectives and demonstrate curiosity and a growth mindset.