Associate Banker II - Clark (20 hour)

TD Bank • Clark, NJ

1d • Onsite

About The Position

The Associate Banker II provides a relationship-driven banking experience by delivering everyday banking services and supporting consumer product needs. The role builds client relationships through accurate transactions, needs-based conversations, product education, and referrals to appropriate specialists, while adhering to risk, regulatory, and compliance standards.

The associate may serve as the financial center’s first point of contact, guiding in-person and phone traffic and responding to client inquiries. They perform routine transactions and account activities, identify client needs and potential risks, resolve straightforward issues, and escalate non-standard matters. The role also includes proactive client outreach, appointment scheduling, ongoing training, and collaboration with colleagues to support team and organizational goals.

Requirements

• High school diploma or GED.
• At least 1 year of demonstrated experience working with clients; qualifying experience may include volunteering, education, or military experience.
• Ability to work scheduled operating hours, including evenings, weekends, and holidays.
• Ability to complete required job-related training upon hire.
• Strong organization skills and ability to handle multiple tasks in a fast-paced environment.
• Excellent communication skills, with the ability to be concise, clear, and consistent.
• Demonstrated problem-solving skills.
• Ability to schedule and prioritize work, work independently, and meet deadlines.
• Sound judgment in decision-making and problem-solving.
• Proficiency in Microsoft Office.

Nice To Haves

• Teller or cash-handling experience in a client-facing role or financial institution.
• Notary license.

Responsibilities

• Manage client flow in person and by phone, serving as the first point of contact for inquiries, issue resolution, and referrals.
• Deliver consistent, relationship-driven client experiences and build trust through personalized interactions.
• Perform accurate and efficient everyday banking transactions and basic consumer account opening and maintenance.
• Proactively identify client needs, explain banking products, services, and digital capabilities, and refer clients to appropriate partners or specialists.
• Conduct proactive outreach, including scheduling appointments for consumer account needs and relationship-deepening opportunities.
• Use sound judgment, follow policies, and maintain risk awareness to ensure compliant client outcomes.
• Verify client identification, maintain data integrity, and follow authentication, documentation, AML, and regulatory requirements.
• Identify discrepancies, material changes, and risk indicators, and escalate them according to policy and procedure.
• Complete required training and strengthen risk and compliance knowledge.
• Participate in performance and development activities and share insights, lessons learned, and best practices.
• Collaborate with team members and contribute to a positive, inclusive work environment.

Benefits

• Base salary and variable compensation or incentive awards, subject to plan eligibility.
• Health and well-being benefits.
• Savings and retirement programs.
• Paid time off, including Vacation PTO, Flex PTO, and Holiday PTO.
• Banking benefits and discounts.
• Career development, training, mentoring, and reward and recognition programs.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED