Relationship Banker I - Clark (40 hour)

TD • Clark, NJ

1d • $24 - $33 • Onsite

About The Position

The Relationship Banker I brings TD’s relationship-driven banking experience to clients by helping them work toward their financial goals through personalized solutions that support financial well-being. The role acquires and deepens client relationships through consultative engagement, product knowledge, and disciplined execution while following risk and regulatory standards.

Based at a bank location, the banker engages walk-in clients, manages leads, and conducts outreach. They discover client needs, explain relevant options and risks clearly, recommend suitable products or services, and establish follow-up steps. The role also provides ongoing guidance on TD products, services, and digital capabilities, handles client concerns, supports residential mortgage inquiries and referrals, and maintains accurate documentation in compliance with policy and regulation.

The position is based in Clark, New Jersey, and is listed for 40 hours. The stated pay range is $24.25–$32.50 USD. TD describes its total rewards as including base salary and variable compensation or incentive awards, health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and recognition. Training and onboarding are provided.

Requirements

• High school diploma or GED, or equivalent combination of education and experience.
• At least 1 year of experience engaging with clients in a service, sales, or relationship-building environment.
• Experience educating clients about products and services in a consultative manner.
• Ability to communicate clearly and effectively with clients and colleagues.
• Ability to manage multiple tasks, prioritize work, and meet deadlines in a fast-paced environment.
• Sound judgment and problem-solving skills in client interactions.
• Basic proficiency with Microsoft Office or similar workplace technologies.
• Ability to complete required job-related training after hire.
• Ability to obtain and maintain active registration with the Nationwide Mortgage Licensing System and Registry (NMLS) as required for the role.
• Must be eligible for employment with a covered financial institution under applicable Regulation Z standards and eligible for NMLS mortgage loan originator registration under the SAFE Act.
• Satisfactory criminal background and credit report checks, and required applicant statements or certifications regarding government-agency findings.
• Must follow TD’s code of conduct and ethical standards and comply with relevant policies, procedures, and regulations.

Nice To Haves

• Teller or cash-handling experience in a financial institution.
• Notary license, or ability to obtain one.

Responsibilities

• Acquire clients at a bank location through walk-in engagement, lead management, and outbound outreach.
• Conduct goals-based discovery to understand client needs and priorities, and explain relevant products, services, features, benefits, and potential risks in clear language.
• Recommend personalized solutions and next steps, connecting clients to appropriate products, services, or partners.
• Provide ongoing client guidance and education about TD products, services, and digital banking capabilities.
• Build, retain, and deepen client relationships through personalized interactions and proactive identification of opportunities.
• Act as the primary point of accountability for client concerns, resolving issues where possible and escalating them promptly when needed.
• Accept mortgage inquiries, refer clients for mortgage solutions, and perform other residential lending activities as applicable.
• Maintain accurate client information and documentation, follow established authentication standards, and comply with company policies, AML laws, and regulatory requirements.
• Identify discrepancies, material changes, or risk indicators and escalate them according to policy and procedure.
• Complete required training and strengthen risk and compliance knowledge; share insights and best practices with the team.
• Collaborate with colleagues and partners, contribute to a positive team environment, and participate in performance and development activities.

Benefits

• Health and well-being benefits
• Savings and retirement programs
• Paid time off, including Vacation PTO, Flex PTO, and Holiday PTO
• Banking benefits and discounts
• Career development
• Reward and recognition
• Variable compensation or incentive awards, potentially including cash and/or equity awards
• Training and onboarding
• Online learning platform and mentoring programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED