Relationship Banker

Old National Bank•Carmel, IN

1d•$17 - $30

About The Position

Old National Bank is hiring a Relationship Banker to build and strengthen client relationships by delivering personalized financial advice and solutions. The role focuses on understanding client needs, providing guidance, and connecting clients with Old National products and services that support their financial goals. Bankers create positive client experiences through proactive outreach, meaningful conversations, and effective problem resolution while supporting banking center growth and performance. They also participate in community activities, build new relationships, and help enhance the bank’s reputation. Positions may be based in one banking center or support multiple locations within a market. The role has two levels. Relationship Bankers develop foundational client engagement, sales, and banking operations skills, complete onboarding and learning requirements, and demonstrate readiness to progress to Relationship Banker II within approximately 12 months. Relationship Banker II is a fully proficient role involving independent relationship management, consultative sales, consistent goal achievement, and strong operational execution. Advancement depends on demonstrated capability, performance, completion of required learning paths, and licensing. The stated salary range is $17.00 to $29.75 per hour. Actual offers may vary based on responsibilities, skills, experience, education, and geographic location.

Requirements

High school diploma or equivalent required.
Experience in banking, retail, sales, or a client-facing environment.
Demonstrated ability to build relationships and deliver strong client service.
Strong communication and interpersonal skills.
Ability to recommend financial products, apply sales practices, and operate within banking policies and procedures.
Must be NMLS registered or eligible to register with the National Mortgage Licensing System and Registry.
Relationship Banker: at least 1 year of retail, sales, service, or client-facing experience; banking experience is a plus but is not required.
Relationship Banker II: at least 1 year of banking experience, working knowledge of financial products, and demonstrated consultative sales and lending capability.

Nice To Haves

Associate or bachelor’s degree preferred.
Banking experience is a plus for the Relationship Banker level.

Responsibilities

Build and grow client relationships by understanding client needs and providing personalized financial solutions.
Proactively engage clients through outreach, follow-up, and ongoing relationship management.
Identify opportunities to introduce products and services that meet client goals.
Partner with internal specialists to connect clients to broader capabilities when appropriate.
Deliver a consistent, high-quality client experience across interactions.
Achieve individual performance goals for account acquisition, lending, referrals, and digital adoption.
Use a consultative sales approach focused on advice and long-term relationship value.
Contribute to banking center performance through individual production and team collaboration.
Execute transactions and servicing activities accurately and in compliance with policies and regulatory requirements.
Follow procedures that protect clients and the bank, including fraud prevention and risk-awareness practices.
Collaborate with team members to share best practices and support performance.
Participate in community activities and outreach to build relationships and generate business.
Continuously develop skills and knowledge to improve performance and client outcomes.
Complete required onboarding, training, learning paths, and licensing milestones within established timeframes.
At the Relationship Banker II level, independently build and deepen client relationships, manage the full sales process, and meet or exceed performance goals.