Relationship Banker

Associated Bank•Green Bay, WI

7d•$17 - $29•Onsite

About The Position

Associated Bank is hiring a Relationship Banker to build customer relationships, provide exceptional service, process transactions, and help customers address their financial needs. The role includes recommending products and services, opening new accounts, and connecting customers with specialists across insurance, mortgage, and other teams. The banker supports branch operations and compliance, educates customers about digital banking, and participates in the Banker Roadmap training and certification program. The position is located at 369 Cardinal Lane, Green Bay, WI 54313. A credit check is required under 12 CFR Chapter X, Part 1026, Truth in Lending, Regulation Z.

Requirements

High school diploma or an equivalent combination of education and experience.
Up to 2 years of customer-facing sales and/or service experience.
Successful completion of a credit check is required.

Nice To Haves

Experience in banking, financial services, or retail sales.

Responsibilities

Deliver outstanding customer service by efficiently processing transactions and addressing customer needs.
Identify opportunities to recommend products and services that support customers’ financial wellness.
Open new accounts and build lasting relationships through personalized service.
Partner with specialists across insurance, mortgage, and other teams to provide comprehensive financial solutions.
Support the operational integrity and compliance of the branch, adhering to all policies and regulations.
Participate in the Banker Roadmap program and complete training milestones and certification requirements.
Educate customers on digital banking options and demonstrate tools that enhance their banking experience.
Promote bank offerings and engage prospective customers through community and in-store outreach.
Report suspicious activity, customer complaints, procedure violations, and ethical concerns as required.