Relationship Banker

Old National Bank•Vincennes, IN

9d•$17 - $30

About The Position

Old National Bank is hiring Relationship Bankers to build and strengthen client relationships through personalized financial advice and solutions. The role involves understanding client needs, providing guidance, and connecting clients with the bank’s products and services to support their financial goals. Bankers create positive client experiences through proactive outreach, meaningful conversations, and effective problem resolution, while supporting banking center goals and consistent sales and service execution. They also build relationships in their communities and enhance the bank’s reputation. Positions may be based in one banking center or may support multiple locations within a market. The role has two levels. Relationship Banker is the foundational level, focused on learning client engagement, consultative sales, products, services, and banking operations while completing onboarding, training, licensing, and performance goals. Relationship Banker II is a fully proficient role involving independent relationship management, confident execution of the sales process, and consistent performance. Advancement is expected within approximately 12 months, based on training completion, demonstrated capability, sustained performance, and required learning paths and licensing. The position requires a high school diploma or equivalent and experience in retail, sales, service, banking, or another client-facing environment, depending on level. An associate or bachelor’s degree and Spanish proficiency are preferred. Candidates must be NMLS registered or eligible to register.

Requirements

High school diploma or equivalent required.
Experience in banking, retail, sales, service, or a client-facing environment.
Demonstrated ability to build relationships and deliver strong client service.
Strong communication and interpersonal skills.
Ability to recommend financial products, apply sales practices, and operate within banking policies and procedures.
NMLS registered or eligible to register with the National Mortgage Licensing System and Registry.
Relationship Banker: at least 1 year of retail, sales, service, or client-facing experience; banking experience is a plus but not required.
Relationship Banker II: at least 1 year of banking experience, working knowledge of financial products, and demonstrated consultative sales and lending capability.

Nice To Haves

Associate or bachelor’s degree.
Spanish bilingual proficiency.
Banking experience for Relationship Banker applicants.

Responsibilities

Build and grow client relationships by understanding client needs and providing personalized financial solutions.
Proactively engage clients through outreach, follow-up, and ongoing relationship management.
Identify opportunities to introduce products and services that meet client goals.
Partner with internal specialists to connect clients with broader capabilities when appropriate.
Deliver a high-quality, consistent client experience across interactions.
Achieve individual performance goals for account acquisition, lending, referrals, and digital adoption.
Use a consultative sales approach focused on advice and long-term relationship value.
Contribute to banking center performance through individual production and team collaboration.
Execute transactions and servicing activities accurately and in compliance with policies and regulatory requirements.
Follow procedures to protect clients and the bank, including fraud prevention and risk-awareness practices.
Maintain attention to detail in client interactions and operational activities.
Collaborate with team members, share best practices, and support team performance.
Participate in community activities and outreach to build relationships and generate business.
Continuously develop skills and knowledge to improve performance and client outcomes.
Complete required onboarding, training, learning paths, and licensing milestones.
At the Relationship Banker II level, independently manage client relationships and execute the full sales process, including cross-selling and partner referrals.