Relationship Banker I - Gypsum, CO

U.S. Bank•Gypsum, CO

1d•$22 - $27•Onsite

About The Position

Relationship Bankers build customer relationships through in-person, appointment-based, and virtual interactions, providing counsel with a digital-first mindset. The role involves assessing customers’ banking needs, obtaining and processing customer and account information, explaining deposit and loan products and services, and recommending solutions suited to customers’ goals. The banker proactively reaches out to clients, follows up, learns their financial needs and preferred banking channels, and identifies solutions for new and existing clients. The role maintains working knowledge of consumer and business banking products, including digital services; provides a consistent client experience and processes basic transactions; collaborates with branch teammates and partners; opens consumer and business accounts; completes service requests; and submits credit applications. The banker also educates clients about digital and self-service options and uses available resources and technology to deliver accurate, operationally excellent service. The position requires National Mortgage Licensing System (NMLS) registration under the S.A.F.E. Act of 2008 and Regulation Z. Registration includes a criminal background and credit check, and failure to meet or maintain registration requirements may result in withdrawal of an offer or termination. The role requires working from a U.S. Bank location on all scheduled workdays.

Requirements

High school diploma or equivalent.
Typically less than four years of job-related retail banking experience, or a combination of experience and commensurate training.
NMLS registration under the S.A.F.E. Act of 2008 and Regulation Z, including satisfactory criminal background and credit checks.

Nice To Haves

Proven ability to build and foster client relationships through proactive outreach and follow-up.
Ability to engage and communicate effectively with clients.
Thorough knowledge of applicable bank and branch policies, procedures, and support systems.
Proven customer service and interpersonal skills.
Experience using and demonstrating digital products and self-service technologies.
Ability to explore and identify customers’ needs while applying a digital-first mindset.
Basic proficiency in making appropriate recommendations that meet customer needs, reactively and proactively.
Experience in the financial services industry.

Responsibilities

Build and foster client relationships through proactive outreach and follow-up.
Ask questions to understand clients’ financial needs and preferred banking channels.
Identify and recommend solutions for new and existing clients based on their needs.
Engage and communicate effectively with clients and provide a consistent client experience.
Maintain working knowledge of consumer and business banking products and services, including digital products and services.
Greet clients and process basic transactions.
Collaborate with branch team members and partners to serve clients.
Open consumer and business accounts, complete service requests, and submit credit applications.
Educate clients about digital and self-service products and services.
Use available resources and technologies to optimize the client experience and provide accurate service.

Benefits

Healthcare coverage, including medical, dental, and vision.
Basic term and optional term life insurance.
Short-term and long-term disability insurance.
Pregnancy disability and parental leave.
401(k) and employer-funded retirement plan.
Paid vacation of two to five weeks, depending on salary grade and tenure.
Up to 11 paid holiday opportunities.
Adoption assistance.
Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
Incentive and recognition programs.
Equity stock purchase.
Pension.