Bank Teller Jobs

About The Position

Requirements

• High School diploma or equivalent required.
• Minimum of 6 months cash handling experience required.
• Demonstrate excellent communication (written and verbal) and interpersonal skills.
• Able to work independently and exercise a high degree of initiative.
• PC Proficiency in Desktop, Laptop, Tablet, and Smartphone devices as well as Microsoft Office Suite software.

Nice To Haves

• Minimum of 6 months previous experience in retail sales and/or financial services experience preferred.
• Flexible schedule required with ability to work during hours of operations, including weekends and occasional non-bank operational hours.

Responsibilities

• Exhibit consistent relationship building with customers, including preparing for interactions, building rapport, and understanding financial goals.
• Effectively utilize and document open and closed-ended questions to understand customer needs.
• Match customer needs to Seacoast Bank products and services and confidently explain them.
• Create and enhance relationships based on customer needs.
• Ask for referrals from new and existing customers.
• Exhibit good listening skills and speak clearly and persuasively.
• Respond promptly to customer needs and requests.
• Seek out appropriate people for complex financial matters.
• Balance business needs with customer requests while managing potential risk.
• Embrace new technology and stay updated on industry changes.
• Foster an open environment that encourages idea generation and innovation.
• Participate in community, charitable, or civic events.
• Exhibit strong work ethics and teamwork, collaborating with other associates.
• Develop an introductory understanding of consumer deposit and lending products and processes.
• Develop proficiencies in the outbound calling process.
• Develop skills to identify referral opportunities with internal business partners.
• Observe presentations regarding banking products/services through networking events.
• Develop a strong understanding of customer-facing technology and assist customers with self-service products/processes.
• Process checks, cash, and negotiable instrument transactions adhering to bank policies and procedures.
• Ensure branch adherence to AML/BSA requirements, audit procedures, operational procedures, dual control, security, Business Continuity, and all other regulated banking requirements.
• Assist in remediating audit/scorecard/QC deficiencies.
• Proactively resolve customer concerns in a timely, professional, and positive manner, escalating issues as needed.
• Balance cash drawer daily and monitor work for accuracy.
• Follow instructions and respond to management direction to resolve customer objections and solve problems.
• Adhere to Seacoast Bank’s Code of Conduct.
• Follow all safety and security procedures.
• May be assigned vault responsibilities.