PT Teller - Lexington

Prosperity Bank•Lexington, TX

About The Position

The PT Teller performs teller functions such as processing deposits and loan payments, cashing checks and other negotiable instruments, transferring funds between accounts, selling financial instruments, and handling credit card cash advances. The role verifies and balances cash, resolves discrepancies, follows teller procedures and compliance requirements, and promotes bank products and services while providing courteous, professional customer service. The teller responds to client requests and inquiries, operates an online teller terminal, protects customer privacy, and helps maintain the Bank’s quality reputation. The position coordinates with area personnel and management, assists with training or orientation as needed, completes reports and records, and attends meetings and training that may take place on weekdays, evenings, or Saturdays. Other assigned duties include night drop functions, clerical work, and maintaining clean, secure work areas. This position has no supervisory responsibilities. The schedule is Monday through Friday, rotating 12:00 PM–6:00 PM, and alternating Saturdays, 8:00 AM–12:00 PM.

Requirements

  • High school graduate or equivalent.
  • At least one year of related experience and cash-handling experience.
  • Good communication skills.
  • Professional appearance, dress, and attitude.
  • Good math skills and good typing skills.
  • Ability to operate related computer applications and business equipment, including an adding machine, typewriter, copy machine, coin and money counting machines, and telephone.
  • Ability to perform sedentary work, sitting most of the time, and occasionally exert 10 to 25 pounds of force.
  • Ability to perform basic math, use decimals to compute ratios and percentages, and draw and interpret graphs.
  • Ability to apply common-sense understanding to detailed but uninvolved instructions and problems involving a few variables.
  • Ability to communicate and write complex sentences using proper punctuation and good vocabulary.
  • Required proficiencies/training include Mentor Program, DNA Standard/UX, all required training and webinars in the 90-day plan, CTR/MIL understanding, IVIEW, Product Knowledge, SCO, ATM Balancing, WITS/Wires (minimum domestic), Risk Management Skill, and Dual Control.

Nice To Haves

  • Understanding of Bank operations preferred.
  • Previous Teller experience preferred.

Responsibilities

  • Process deposits and loan payments.
  • Cash checks and other negotiable instruments; examine documents for endorsements and negotiability.
  • Process transfers between accounts and credit card cash advances.
  • Sell traveler’s checks, official checks, and money orders.
  • Verify and balance cash daily, promptly detecting and resolving discrepancies.
  • Follow teller procedures and compliance requirements, maintaining no more than one proof error within a 30-day period.
  • Promote and cross-sell Bank products and services to meet client needs and strengthen relationships.
  • Respond promptly and courteously to client requests and inquiries; maintain customer privacy and the Bank’s professional reputation.
  • Operate the online teller terminal.
  • Coordinate with area personnel and management, assist staff as needed, and help with training or orientation when needed.
  • Keep the supervisor informed of area activities, problems, or concerns; complete required reports and records accurately and promptly.
  • Attend meetings and training classes that may be held on weekdays, evenings, and/or Saturdays.
  • Perform assigned night drop and clerical duties and keep work areas clean, secure, and well maintained.
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