Teller PT

Advia Credit Union•Portage, MI
•$16 - $19•Onsite

About The Position

The Teller provides outstanding service and builds lasting relationships with Advia members and colleagues. The role answers member questions, services accounts, and actively listens to uncover individual financial needs so it can recommend appropriate products and services. Tellers represent Advia to members and are expected to maintain high service standards while handling transactions accurately, confidentially, and efficiently. The position is part-time and on-site, with an uncapped incentive opportunity based on individual performance. Advia offers a bilingual premium for employees who regularly use their language skills to assist members; proficiency testing is required, with a specific need for Spanish proficiency.

Requirements

  • Strong communication skills.
  • A genuine interest in caring for people and acting with integrity.
  • Willingness to learn and appreciation of coaching.
  • A desire to take initiative and find ways to help members.
  • Team-centered mentality.
  • Cash-handling and customer-service experience are strongly preferred, but can be taught.
  • Spanish proficiency is needed for the bilingual premium and requires proficiency testing.

Nice To Haves

  • Cash-handling experience.
  • Customer-service experience.
  • Spanish language proficiency for the bilingual premium.

Responsibilities

  • Provide outstanding service to members and build lasting relationships.
  • Answer members' questions and service their accounts.
  • Listen actively to identify members' needs and recommend suitable products and services.
  • Maintain service standards while working accurately, confidentially, and efficiently.
  • Build trust and foster relationships with members.
  • Work collaboratively with colleagues.

Benefits

  • Dental insurance
  • Vision insurance
  • 401(k) with company match
  • Paid time off
  • Paid holidays
  • Paid parental leave
  • Learning and development programs
  • Tuition reimbursement
  • Free telemedicine
  • Employee Assistance Program
  • Wellness initiatives
  • Paid community action volunteer hours
  • Uncapped incentive opportunity based on individual performance
  • Bilingual premium for qualifying employees who regularly use language skills to assist members
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