Teller I (PT)
About The Position
The Teller I provides exceptional customer service while accurately and efficiently processing banking transactions and building customer relationships to identify financial needs and recommend banking solutions. The role performs routine teller paying and receiving tasks, maintains and balances a cash drawer, supports banking center and individual referral goals, and follows applicable banking regulations, internal controls, and loss-prevention policies. The position may involve cross-training in other departments and rotating between banking centers as needed. The role is part-time and requires flexible scheduled hours Monday through Friday, plus a Saturday rotation; hours fluctuate according to business needs. The Teller I reports to the Service Manager and does not oversee other positions. Employees must complete required job-specific and regulatory training.
Requirements
- High school diploma or GED.
- Prior cash-handling experience.
- Ability to retain, recall, and consistently apply detailed procedural information.
- Strong attention to detail and ability to maintain focus during repetitive and regulated tasks.
- Ability to follow multi-step processes and exercise judgment within established guidelines.
- Reliability, accountability, and integrity when handling cash and confidential information.
- Bilingual English and Spanish proficiency.
- Availability to work flexible scheduled hours Monday through Friday and a Saturday rotation; hours fluctuate based on business needs.
- Ability to attend scheduled mandatory training and complete applicable online regulatory compliance courses.
Responsibilities
- Provide a welcoming environment and communicate professionally and effectively with customers and team members.
- Deliver exceptional customer service and demonstrate a commitment to serving others.
- Perform routine teller transactions, including deposits, withdrawals, transfers, loan payments, check cashing, endorsement verification, Reg CC holds, and cash advances.
- Maintain and balance the cash drawer, accounting for cash assigned, received, and disbursed.
- Contribute to banking center goals and individual referral goals.
- Follow applicable rules, regulations, internal audit controls, policies, and procedures for teller operations.
- Complete job-specific and other required Bank training, including regulatory compliance training.
- Follow risk-control and loss-prevention procedures, including reporting suspicious or unusual customer activity according to Bank policy.
- Comply with federal and state laws and regulations, including those relating to BSA, OFAC, the USA Patriot Act, CIP, and AML.
- Perform other related duties as assigned, including cross-training or rotation between banking centers as needed.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
