Teller I (PT)
About The Position
The Teller I provides welcoming, professional customer service and accurately processes routine banking transactions. The role builds customer relationships, identifies financial needs, and recommends banking solutions. The Teller I maintains and balances an assigned cash drawer, supports individual and banking center goals, and follows applicable banking regulations, internal controls, and loss-prevention procedures. The position may include cross-training in other departments and rotating between banking centers as needed. It reports to the Service Manager and does not oversee other positions.
Requirements
- High school diploma or GED.
- Prior cash-handling experience.
- Ability to retain, recall, and consistently apply detailed procedural information.
- Strong attention to detail and ability to maintain focus while performing repetitive and regulated tasks.
- Ability to follow multi-step processes and exercise judgment within established guidelines.
- Reliability, accountability, and integrity when handling cash and confidential information.
- Bilingual proficiency in English and Spanish.
- Ability to work scheduled flexible hours Monday through Friday and participate in a Saturday rotation; hours may fluctuate based on business needs.
Responsibilities
- Provide a welcoming environment and communicate professionally and effectively with customers and team members.
- Deliver exceptional customer service and demonstrate a passion for serving others.
- Perform routine teller transactions, including deposits, withdrawals, transfers, loan payments, check cashing, endorsement verification, Reg CC holds, and cash advances.
- Maintain and balance the cash drawer, accounting for assigned, received, and disbursed cash.
- Contribute to banking center goals and individual referral goals.
- Maintain knowledge of and comply with rules, regulations, laws, policies, procedures, and internal audit controls related to teller operations.
- Follow internal risk controls and loss-prevention procedures, and report suspicious or unusual customer activity according to Bank policy.
- Maintain knowledge of and comply with requirements applicable to BSA, OFAC, the USA Patriot Act, CIP, and AML.
- Participate in job-specific and other Bank training programs, including mandatory and regulatory compliance training.
- Cross-train in other departments and rotate between banking centers as needed.
- Perform other related duties as assigned.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
