Teller I (PT)
About The Position
The Teller I provides exceptional customer service while accurately and efficiently processing banking transactions. The role welcomes customers, communicates professionally, builds customer relationships, identifies financial needs, and recommends banking solutions. The teller performs routine paying and receiving activities, maintains and balances an assigned cash drawer, and contributes to banking-center and individual referral goals. The position requires adherence to banking laws, regulations, internal policies, audit controls, and risk and loss-prevention procedures. The employee may be asked to perform other related duties, cross-train in other departments, or rotate between banking centers as business needs require. The role reports to the Service Manager and does not oversee other positions. Employees must attend mandatory training and complete applicable online regulatory compliance courses. The schedule is part time, with flexible hours Monday through Friday and a Saturday rotation; hours may fluctuate according to business needs.
Requirements
- High school diploma or GED.
- Prior cash-handling experience.
- Ability to retain, recall, and consistently apply detailed procedural information.
- Strong attention to detail and ability to maintain focus during repetitive, regulated tasks.
- Ability to follow multi-step processes and exercise judgment within established guidelines.
- Reliability, accountability, and integrity when handling cash and confidential information.
- Bilingual proficiency in English and Spanish.
- Ability to work flexible scheduled hours Monday through Friday and a Saturday rotation; hours fluctuate with business needs.
Responsibilities
- Welcome customers and communicate professionally and effectively with customers and team members.
- Deliver consistently exceptional customer service and help customers identify financial needs and banking solutions.
- Perform routine teller transactions, including deposits, withdrawals, transfers, loan payments, check cashing, endorsement verification, Reg CC holds, and cash advances.
- Maintain and balance the cash drawer by accounting for assigned, received, and disbursed cash.
- Contribute to banking-center goals and individual referral goals.
- Stay current on and follow rules, regulations, and internal audit controls for teller operations.
- Complete job-specific and other required Bank training.
- Follow risk-control and loss-prevention procedures, including reporting suspicious or unusual customer activity under Bank policy.
- Comply with applicable federal and state laws, Bank policies, and procedures, including BSA, OFAC, USA PATRIOT Act, CIP, and AML requirements.
- Perform other related duties as assigned, including cross-training or rotating between banking centers as needed.
- Attend mandatory training and complete applicable online regulatory compliance courses.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
