Teller PT
About The Position
The Teller provides outstanding service and builds lasting relationships with Advia members and colleagues. This role answers member questions, services accounts, and actively listens to identify needs so it can recommend products and services suited to each member’s financial needs. Tellers represent Advia to members and maintain accurate, confidential, and efficient service while matching products and services to members’ needs. Advia offers a bilingual premium for employees who regularly use their language skills to assist members; proficiency testing is required, with a specific need for Spanish proficiency.
Requirements
- Genuine care for people, acting with integrity, and keeping people at the core.
- Willingness to learn and appreciation of coaching to support professional growth.
- Strong communication skills.
- Team-centered mentality.
- Cash-handling and customer-service experience are strongly preferred but can be taught.
- Spanish proficiency is specifically needed for the bilingual premium and requires proficiency testing.
Nice To Haves
- Cash-handling experience.
- Customer-service experience.
- Spanish language proficiency.
Responsibilities
- Provide outstanding service to members and build lasting relationships with members and colleagues.
- Answer member questions and service member accounts.
- Actively listen to members, uncover their needs, and recommend suitable products and services.
- Maintain accuracy, confidentiality, and efficiency while serving members.
- Use bilingual language skills to assist members when applicable, subject to proficiency testing.
Benefits
- Dental insurance
- Vision insurance
- 401(k) with company match
- Paid time off
- Paid holidays
- Paid parental leave
- Learning and development programs
- Tuition reimbursement
- Free telemedicine
- Employee Assistance Program (EAP)
- Wellness initiatives
- Paid community action volunteer hours
- Uncapped incentive opportunity based on individual performance
- Bilingual premium for qualifying employees who regularly use language skills to assist members
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What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
