Teller PT

Advia Credit Union•Portage, MI

20h•Onsite

About The Position

The Teller provides outstanding service and builds lasting relationships with Advia members and colleagues. The role answers member questions, services accounts, actively listens to uncover members’ needs, and recommends products and services suited to their individual financial needs. As a representative of Advia, the Teller maintains high service standards while handling member needs accurately, confidentially, and efficiently. Spanish proficiency is specifically needed for the bilingual premium and requires proficiency testing.

Requirements

Genuinely care about people and act with integrity, keeping people at the core.
Be willing to learn and receptive to coaching.
Have strong communication skills.
Have a team-centered mentality.
Spanish proficiency is specifically needed for the bilingual premium, and proficiency testing is required.

Nice To Haves

Cash handling experience.
Customer service experience.

Responsibilities

Provide outstanding service and build impactful, lasting relationships with members and colleagues.
Answer members’ questions and service their accounts.
Actively listen to identify members’ needs and recommend suitable products and services.
Maintain accuracy, confidentiality, and efficiency while serving members.
Use language skills to assist members when eligible for the bilingual premium.

Benefits

Dental and vision insurance.
401(k) with company match.
Paid time off and paid holidays.
Paid parental leave, available after one year of service.
Learning and development programs.
Tuition reimbursement, available after one year of service.
Free telemedicine.
Employee Assistance Program (EAP).
Wellness initiatives.
Paid community action volunteer hours.
Uncapped incentive opportunity based on individual performance.
Bilingual premium for employees who regularly use language skills to assist members.