Teller I (Full Time) - 110th St. Lubbock

PROSPERITY BANK•Lubbock, TX

13h

About The Position

The Teller I performs banking transactions accurately and efficiently, including processing deposits, withdrawals, loan payments, account transfers, and negotiable items. The role also sells official checks, money orders, and traveler’s checks; processes credit card cash advances; verifies and balances cash; and promotes the Bank’s products and services while providing excellent customer service. The Teller represents the Bank professionally, maintains customer privacy, resolves customer requests promptly, and helps preserve the Bank’s quality reputation. The role works with area personnel and management, may assist with training or orientation, and completes assigned reporting, clerical, night-drop, and other duties. This position has no supervisory responsibilities.

Requirements

High school graduate or equivalent.
At least one year of related experience, including cash handling.
Good communication skills.
Professional appearance, dress, and attitude.
Good math skills and good typing skills.
Ability to operate related computer applications and business equipment, including an adding machine, typewriter, copy machine, coin and money-counting machines, and telephone.
Ability to apply common-sense reasoning to detailed but uninvolved instructions and problems involving a few variables.
Ability to perform basic math, use decimals to compute ratios and percentages, and draw and interpret graphs.
Ability to read and communicate effectively and write complex sentences using proper punctuation.

Nice To Haves

Understanding of bank operations.
Previous Teller experience.

Responsibilities

Receive and process deposits and loan payments.
Cash checks and other negotiable instruments, examining documents for endorsements and negotiability.
Process transfers between accounts and credit card cash advances.
Sell traveler’s checks, official checks, and money orders.
Verify and balance cash daily, promptly detecting and resolving discrepancies.
Follow Teller procedures and compliance requirements, maintaining no more than one proof error within a 30-day period.
Promote Bank products and services to meet customer needs and strengthen customer relationships.
Represent the Bank courteously and professionally and promptly resolve client requests and inquiries.
Operate the online teller terminal and maintain the privacy of customer information.
Coordinate with area personnel and management, assist staff as needed, and assist with training or orientation when needed.
Keep the supervisor informed of area activities and problems or concerns.
Complete required reports and records accurately and promptly.
Attend meetings and training classes, which may be held on weekdays, evenings, and/or Saturdays.
Perform night-drop functions and related clerical duties as assigned.
Keep work areas clean, secure, and well maintained.