Teller I (Full Time) - 110th St. Lubbock

PROSPERITY BANK•Lubbock, TX

About The Position

The Teller I performs banking transactions and related functions, including processing deposits, withdrawals, loan payments, and account transfers; cashing negotiable items; selling financial instruments; and balancing cash. The role promotes bank products and services while providing courteous, professional customer service and maintaining customer privacy. Tellers follow established procedures and compliance requirements, help resolve customer requests, and coordinate with colleagues and management. This role has no supervisory responsibilities.

Requirements

  • High school graduate or equivalent.
  • At least one year of related experience and cash-handling experience.
  • Good communication skills.
  • Professional appearance, dress, and attitude.
  • Good math and typing skills.
  • Ability to operate related computer applications and business equipment, including an adding machine, typewriter, copy machine, coin and money counting machines, and telephone.
  • Ability to apply common sense to detailed but uninvolved instructions and handle problems involving a few variables.
  • Ability to perform basic math, including using decimals to compute ratios and percentages and interpreting graphs.
  • Ability to read and communicate clearly and write complex sentences with proper punctuation.

Nice To Haves

  • Understanding of bank operations.
  • Previous teller experience.

Responsibilities

  • Receive and process deposits, loan payments, and account transfers.
  • Cash checks and other negotiable instruments, and examine documents for endorsements and negotiability.
  • Sell traveler’s checks, official checks, and money orders, and process credit card cash advances.
  • Verify and balance cash daily, promptly detect and resolve discrepancies, and maintain an acceptable balancing record.
  • Represent the bank courteously and professionally, promptly resolve client requests and inquiries, and protect customer privacy.
  • Promote and cross-sell bank products and services to address customer needs and develop or strengthen client relationships.
  • Operate the online teller terminal and follow teller procedures, compliance requirements, and security procedures.
  • Assist area personnel and provide training or orientation as needed; keep supervisors informed about activities and concerns.
  • Complete required reports and records accurately and promptly, and attend meetings and training classes as required.
  • Perform night-drop functions and related clerical duties as assigned, and keep work areas clean, secure, and well maintained.
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