Teller I (Part Time) Lubbock, Milwaukee

PROSPERITY BANK•Lubbock, TX

About The Position

The Teller I processes customer transactions and supports bank operations while providing courteous, professional service and promoting the bank’s products and services. Duties include handling deposits, withdrawals, loan payments, negotiable items, account transfers, cash advances, and sales of official checks and other financial products. The role requires accurate cash handling, balancing, compliance with teller procedures, protection of customer information, and prompt resolution of customer inquiries. The teller also coordinates with colleagues and management, completes records and reports, attends required meetings and training, and performs related clerical or night-drop duties as assigned. This position has no supervisory responsibilities.

Requirements

  • High school graduate or equivalent.
  • At least one year of related experience and cash-handling experience required.
  • Good communication skills.
  • Professional appearance, dress, and attitude.
  • Good math skills.
  • Good typing skills.
  • Ability to operate related computer applications and business equipment, including an adding machine, typewriter, copy machine, coin and money-counting machines, and telephone.
  • Ability to read and comprehend simple instructions, short correspondence, and memos.
  • Ability to write simple correspondence and present information effectively in one-on-one and small-group situations.
  • Ability to follow detailed but uncomplicated written or oral instructions and solve problems involving a few concrete variables in standardized situations.
  • Ability to apply fractions, percentages, ratios, and proportions to practical situations.
  • Ability to hear ordinary conversations and receive routine information.
  • Average visual acuity necessary to prepare or inspect documents or products or operate machinery.
  • Ability to perform repetitive wrist, hand, and finger movements.
  • Sedentary work, sitting most of the time, with occasional exertion of up to 10 pounds.
  • Ability to communicate detailed or important instructions and ideas accurately, loudly, or quickly when needed.

Nice To Haves

  • Understanding of bank operations preferred.
  • Previous teller experience preferred.

Responsibilities

  • Process deposits, loan payments, withdrawals, account transfers, credit card cash advances, and other teller transactions.
  • Cash checks and other negotiable instruments; examine documents for endorsements and negotiability.
  • Sell traveler’s checks, official checks, money orders, and other bank products and services.
  • Verify and balance cash daily, maintain balancing records, and promptly identify and resolve discrepancies.
  • Follow teller procedures and compliance requirements, including applicable security procedures.
  • Represent the bank courteously and professionally and promptly resolve client requests and inquiries.
  • Operate the online teller terminal and maintain the privacy of customer information.
  • Establish and maintain effective working relationships with clients, area personnel, and management.
  • Assist area personnel and provide training or orientation when needed.
  • Keep the supervisor informed of area activities and problems or concerns.
  • Complete required reports and records accurately and promptly.
  • Attend meetings and training that may occur on weekdays, evenings, or Saturdays.
  • Perform night-drop functions and related clerical duties as assigned.
  • Keep work areas clean, secure, and well maintained.
  • Identify opportunities to develop client relationships and cross-sell bank products and services.
  • Perform other duties as assigned.
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