Auditor Jobs

About The Position

Requirements

• Familiarity with property management systems (PMS) and accounting software.
• Ability to analyze and reconcile financial reports, balance ledgers, and process payments.
• Knowledge of night audit procedures, including room-rate verification and preparation of financial summaries.
• Strong attention to numerical detail and ability to identify discrepancies and errors in financial records.
• Ability to conduct detailed audits accurately with minimal supervision.
• Strong interpersonal skills for assisting late-night guests, handling inquiries, and resolving issues professionally.
• Ability to manage overnight front desk operations, including check-ins and check-outs, and respond to guest needs.
• Willingness to work night shifts, including weekends and holidays.
• Ability to multitask and work efficiently in a fast-paced environment during off-peak hours.
• Quick decision-making skills to address guest concerns, security issues, and emergencies at night.
• Ability to troubleshoot technical issues involving accounting systems or guest services.
• Ability to stand and walk for extended periods and sit for periods while performing administrative tasks.
• Ability to occasionally lift and carry items weighing up to approximately 25 pounds.
• Ability to push or pull drawers, doors, carts, luggage, or other items as needed.
• Ability to bend, stoop, reach, and stretch to access supplies, documents, equipment, and storage areas.
• Ability to use a computer keyboard, mouse, telephone, credit card terminal, and other front desk equipment accurately and efficiently.
• Ability to read screens, guest information, identification documents, reports, signage, and other written materials; hear and respond to guests, coworkers, calls, radios, alarms, and other audible communications.
• Ability to move safely around the front desk, lobby, and other hotel areas, and assist guests with luggage, directions, requests, and basic needs within the role’s scope.
• Ability to work in a busy hotel environment with frequent guest interaction, noise, and varying activity levels.
• Ability to respond appropriately to emergencies and follow hotel safety and emergency procedures.
• Ability to work flexible shifts, including days, evenings, weekends, holidays, and overnight shifts, as business needs require.

Responsibilities

• Perform accurate end-of-day financial reports, balance revenue transactions, settle accounts, and resolve discrepancies.
• Assist late-night guests with check-ins, check-outs, inquiries, and requests, providing personalized service.
• Handle overnight front desk responsibilities, including answering calls, processing payments, and providing information about hotel amenities and services.
• Follow safety protocols and respond promptly to emergencies and guest concerns during the night shift.
• Run nightly audit reports, verify room rates and revenue data, and prepare financial summaries for management.
• Oversee reservation systems and verify room assignments, rates, and guest details for the following day.
• Review late-night guest folios for accuracy and address billing discrepancies or payment issues.
• Help prepare for the morning shift, including coordinating with housekeeping for early arrivals.
• Handle financial data and guest information in accordance with company confidentiality policies and industry regulations.
• Prepare handover notes for the morning shift, documenting issues, guest requests, and matters requiring follow-up.
• Provide cross-departmental support as needed and contribute to team-oriented service and operations.
• Perform additional tasks assigned by a supervisor.

Benefits

• Group medical, dental, vision, life, and disability benefits.
• Pre-tax flexible benefit plan for healthcare and dependent care reimbursement.
• Employee assistance program.
• Paid time off and sick time.
• 401(k) plan with a company match.
• Complimentary team member meals.
• Complimentary room nights at CoralTree Hospitality-managed properties.