Auditor Jobs

About The Position

Requirements

• Two years of previous experience as a Night Auditor for a name-brand hotel chain.
• Strong leadership skills.
• Excellent oral and written communication skills.
• Planning and organizational ability.
• Ability to prioritize and quickly change direction as needs arise.
• Ability to diagnose and repair simple computer problems.
• Exceptional knowledge of accounting operations, including A/R and A/P.
• Math skills and ability to operate a 10-key by touch.
• Reliable source of transportation.
• Ability to work a flexible schedule including weekends.
• Ability to sit, stand, reach, and bend for extended periods.

Nice To Haves

• Preference for previous Night Auditor experience with Marriott, Hilton, or Hyatt.
• Working knowledge of StayPMS, FOSSE, OPERA, or HILTON ONQ, depending on brand; Microsoft programs; and Micros Restaurant Management System.

Responsibilities

• Run audit reports and journals from Front Office Systems.
• Prepare daily revenue reports by auditing system accounts and journals and breaking down food and beverage revenue.
• Make corrections and adjustments and address computer problems that occur during the shift.
• Input revenue, expenses, and allowances to generate daily reports, including the Guest Ledger Summary and Daily Food and Beverage Operations Summaries.
• Balance revenue and settlement accounts nightly, maintain files, and reset the system for the next day’s operations.
• Ensure reports and supporting vouchers are complete and filed promptly and properly.
• Send necessary document copies, backup materials, and daily work reports to the designated Accounting Manager for A/R, A/P, and Payroll processing.
• Review and correct discrepancies in the Front Desk System.
• Ensure guest satisfaction; check guests in and out and complete guest registration.
• Process guest reservation information using computer systems.
• Verify and imprint guest credit cards for authorization.
• Handle cash and accurately balance the house bank.
• Assign rooms according to guest preferences and availability.
• Drive the Revenue Management process.
• Handle guest issues and concerns tactfully and work toward satisfactory resolutions.
• Answer questions about hotel facilities and services, take telephone calls, and book reservations.
• Respond to guest inquiries about local directions and events, and recommend local restaurants, points of interest, and transportation options.
• Maintain cleanliness of the front desk, lobby, and back office.
• Follow up promptly on guest check-ins, complaints, and other requests.
• Work professionally with other departments and employees to support good working relationships and a hospitable atmosphere for guests.
• Understand emergency procedures for incidents, accidents, fire, safety, and criminal activity.
• Participate in the Hotel Safety Committee.
• Maintain the hotel brand’s and Summit Hospitality Group’s quality standards for Property, Product, and People.
• Complete brand-required training.

Benefits

• Personal time (listed for full-time employees).
• Insurance benefits (listed for full-time employees).
• Vacation time (listed for full-time employees).
• Hotel discounts.