Night Auditor

The Marcus Corporation•Palm Desert, CA
•Onsite

About The Position

The Night Auditor works at HOTEL PASEO, a boutique desert retreat in the Marcus Hotels & Resorts portfolio. The role combines front desk guest service with overnight auditing and accounting tasks, including balancing hotel revenue and settlement accounts, producing daily reports, handling cash, and preparing the system for the next day. The position may also involve taking, preparing, and delivering room service orders and performing other duties based on department needs.

Requirements

  • Knowledge of accounting operations, including accounts receivable, accounts payable, and Excel spreadsheets.
  • Basic mathematical skills and ability to operate a 10-key by touch.
  • Ability to address guest concerns in a friendly and positive manner by listening, demonstrating empathy, and providing proactive solutions.
  • Ability to access and accurately input information using corporate revenue reporting software.
  • Excellent telephone etiquette skills.
  • High school diploma or equivalent required.
  • Close attention to detail.
  • Ability to consistently produce high-quality, accurate work on time.
  • Ability to accurately balance daily hotel work totals.

Nice To Haves

  • Cash handling experience preferred.

Responsibilities

  • Check guests in and out of rooms.
  • Prepare daily food and beverage revenue report data by auditing POS revenue, covers, server fees, tips paid out, and settlements.
  • Run audit reports from the front office PMS, credit card system, and POS.
  • Make corrections and adjustments and handle computer problems that occur during the shift.
  • Input revenue, expenses, and allowances on a PC to generate daily reports.
  • Balance revenue and settlement accounts nightly, maintain files, and reset the system for the next day’s operations.
  • Perform other duties and responsibilities requested by the Front Office based on department needs.
  • Take room service orders, process them in the POS system, prepare food, and deliver it to guests.
  • Handle cash accurately, including responsibility for the House Bank.
  • Maintain cleanliness, sanitation, and personal hygiene.
  • Perform additional duties as assigned.

Benefits

  • Room discounts at Marcus Hotels & Resorts and Marriott worldwide locations.
  • Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa.
  • Paid time off.
  • Medical, dental, and vision insurance offered after one month of employment.
  • Company-paid life insurance.
  • Employee assistance program for full-time associates.
  • 401(k) with employer match.
  • Ability to grow your career and transfer between properties.
  • Early wage access.
  • Free parking.
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