Auditor Jobs

About The Position

Requirements

• Friendly, guest-focused approach and calm communication during overnight situations.
• Strong organization and attention to detail.
• Basic computer proficiency, including Microsoft Office, and comfort learning hotel systems.
• Dependable attendance and professionalism when handling cash and sensitive guest information.
• Ability to stand for prolonged periods and regularly move through the building, including using stairs.

Responsibilities

• Manage overnight reservations, guest check-ins, and check-outs.
• Maintain accurate guest folios and correctly post room and tax charges, My Store purchases, and applicable pet fees in accordance with policy.
• Answer guest questions about the hotel, amenities, and nearby restaurants, shopping, points of interest, and other destinations.
• Respond professionally to guest concerns and complaints and document issues for follow-up when needed.
• Complete night audit paperwork and maintain the Night Audit Checklist.
• Keep required documentation and communication logs organized and accurate, including cash and call logs.
• Update the Front Desk Log and review notes from prior shifts.
• Complete laundry tasks, including washing, drying, folding, and storing linens.
• Perform light cleaning and organizational tasks, including tidying and stocking the front desk and lobby, vacuuming, and dusting as needed.
• Follow security procedures and conduct regular property checks of floors, stairwells, and exterior doors.
• Document unusual activity or hazards.
• Check exterior lighting and report problems.

Benefits

• Monthly bonus potential.
• Flexible scheduling.
• Direct deposit.
• Cross-training and growth opportunities.