Night Auditor

The Dalmar, Fort Lauderdale, a Tribute Portfolio Hotel•Fort Lauderdale, FL

About The Position

The Night Auditor balances revenue and settles accounts nightly, maintains files, and resets the system for the next day of operations while performing Guest Service Agent tasks and duties. The role includes bookkeeping, nightly audits, keeping records of room availability and guest accounts, preparing and distributing daily reports, and auditing and reconciling cashier and credit card transactions. The Night Auditor also inputs and updates financial information in the BRAINS network, checks guests in and out, responds to guest inquiries, and resolves complaints. The position works toward improving departmental and overall guest satisfaction, practices safe work habits, and performs other duties as requested by management. The work schedule varies and may include holidays and weekends. The job requires standing for extended periods, walking, lifting up to 25 pounds, bending, and reaching. A potential growth path is Front Office Supervisor or Accounts Payable/Receivable Clerk, followed by Front Office Manager.

Requirements

  • Previous night audit/accounting experience or equivalent training is required.
  • Computer knowledge, Excel, and arithmetic skills are required.
  • FSD is required within 90 days of employment.

Nice To Haves

  • High school diploma or equivalent preferred.
  • FSD is a plus.

Responsibilities

  • Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations.
  • Perform bookkeeping activities, including balancing accounts and conducting nightly audits.
  • Keep records of room availability and guests' accounts, manually or using computers.
  • Prepare and distribute daily reports.
  • Audit and reconcile cashiers.
  • Audit, reconcile, consolidate, and transmit credit cards on a timely basis.
  • Input and update financial information into the BRAINS network.
  • Check guests in and out and perform Guest Service Agent tasks.
  • Respond to guest inquiries and resolve complaints.
  • Monitor guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
  • Practice safe work habits and wear protective safety equipment.
  • Perform other duties as requested by management.

Benefits

  • Medical, dental, and vision health insurance
  • Paid time off
  • 401(k) company match
  • Daily Pay
  • Free basic life insurance
  • 24/7 access to TELUS Health, a confidential work-life resource
  • Travel discounts
  • Commuter transit and commuter parking benefits
  • Employee Assistance and Wellness Program
  • Educational/professional development
  • Referral bonus program
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