Assistant Jobs

About The Position

Requirements

• High school diploma or GED, or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
• Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
• Ability to perform the essential duties satisfactorily, with reasonable accommodations where applicable.
• Ability to stand, walk, use hands to handle or feel items, reach, climb or balance, jump, stoop, kneel, crouch or crawl, and talk or hear; occasional sitting is required.
• Physical ability to lift and maneuver 50 pounds throughout the store and backroom.
• Ability to provide and receive feedback, maintain professional relationships, overcome objections, and problem-solve.
• Ability to learn and use company tools and systems, and to share relevant information with others.
• Ability to travel to and cover other stores within the district based on business needs.

Responsibilities

• Deliver friendly, engaging, and attentive Guest service throughout the store, including the front, sales floor, fitting rooms, and register area.
• Recommend and locate merchandise based on Guest needs, demonstrate product knowledge, suggest additional items, and create a wardrobing experience.
• Meet personal sales goals and support store sales performance, business builders, Guest loyalty, and sales presentation standards.
• Build Guest relationships and a client-based business; recognize and communicate Guest levels and remember Guest names.
• Use the Sales Presentation Guide daily and maintain knowledge of promotions, payment policies, returns, exchanges, and security practices.
• Work with the Store Manager to plan sales goals, select store education focuses, and delegate and implement business and training priorities.
• Recruit, train, coach, motivate, and develop Teammates; assist with staffing needs, interviews, onboarding tasks, and Teammate training plans.
• Maintain a positive floor culture, demonstrate professional dress and showmanship, and support Teammate accountability and development.
• Own and influence product presentation through zone ownership; delegate, demonstrate, and review zones and ensure visual standards are followed.
• Identify merchandising opportunities, ensure freight is appropriately displayed, maintain a shoppable sales floor and backroom, and communicate recommendations to the Store Manager.
• Use the Performance Tracker and other company tools to assess and improve store performance.
• Follow opening and closing procedures, complete checklists, and execute markdowns, pulls, freight tasks, recalls, and returns to vendors.
• Teach and execute Point of Sale procedures, Loss Prevention practices, payment and return policies, and other store policies.
• Recognize security risks and theft, follow Loss Prevention guidelines including daily bag and purse checks, and report policy violations or concerns appropriately.
• Maintain a clean, organized, and adequately supplied store; communicate merchandise handling concerns to store leadership.
• Establish communication with Corporate Office departments and assist the Store Manager in effective store operations.
• Complete scheduled shifts and cover shifts as needed; handle schedule changes professionally and travel to cover other district stores based on business needs.
• Handle emergencies in the Store Manager’s absence in accordance with company guidelines.
• Assist the Store Manager in supervising and support Leadership; provide and receive feedback, solve problems, and promote personal and store growth.
• Complete other duties and special projects as assigned.

Benefits

• Insurance
• Spending and Savings Accounts
• Paid Time Off
• 401(k) Retirement Plan
• Teammate Discount
• Performance Bonuses
• Leave Options
• Employee Assistance Program