Assistant in Training

Lakeline Mall•Cedar Park, TX

3d•Onsite

About The Position

The Assistant in Training (AIT) supports Buckle’s mission to create the most enjoyable shopping experience possible for Guests. Working directly with the Store Manager and Leadership Team, the AIT helps develop sales, recruit Teammates, provide leadership, train and motivate Teammates, and act as Store Manager in the Store Manager’s absence. The Assistant Manager role is a progression from the AIT position and shares most duties, with additional high-level responsibilities specific to the Assistant Manager position. The role combines sales, Guest service, merchandising, Teammate training and development, visual merchandise management, and store operations. The AIT performs assigned tasks such as cashiering, merchandise display and pulls, register procedures, and routine facility cleaning. The position also assists with supervision, staffing, planning, inventory, store standards, and business goals. Work is performed in a retail store setting, where the noise level is usually moderate.

Requirements

High school diploma or GED, or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Ability to perform the essential duties satisfactorily, with reasonable accommodations where applicable.
Ability to stand, walk, use hands to handle or feel items, reach, climb or balance, jump, stoop, kneel, crouch or crawl, and talk or hear; occasional sitting is required.
Physical ability to lift and maneuver 50 pounds throughout the store and backroom.
Ability to provide and receive feedback, maintain professional relationships, overcome objections, and problem-solve.
Ability to learn and use company tools and systems, and to share relevant information with others.
Ability to travel to and cover other stores within the district based on business needs.

Responsibilities

Deliver friendly, engaging, and attentive Guest service throughout the store, including the front, sales floor, fitting rooms, and register area.
Recommend and locate merchandise based on Guest needs, demonstrate product knowledge, suggest additional items, and create a wardrobing experience.
Meet personal sales goals and support store sales performance, business builders, Guest loyalty, and sales presentation standards.
Build Guest relationships and a client-based business; recognize and communicate Guest levels and remember Guest names.
Use the Sales Presentation Guide daily and maintain knowledge of promotions, payment policies, returns, exchanges, and security practices.
Work with the Store Manager to plan sales goals, select store education focuses, and delegate and implement business and training priorities.
Recruit, train, coach, motivate, and develop Teammates; assist with staffing needs, interviews, onboarding tasks, and Teammate training plans.
Maintain a positive floor culture, demonstrate professional dress and showmanship, and support Teammate accountability and development.
Own and influence product presentation through zone ownership; delegate, demonstrate, and review zones and ensure visual standards are followed.
Identify merchandising opportunities, ensure freight is appropriately displayed, maintain a shoppable sales floor and backroom, and communicate recommendations to the Store Manager.
Use the Performance Tracker and other company tools to assess and improve store performance.
Follow opening and closing procedures, complete checklists, and execute markdowns, pulls, freight tasks, recalls, and returns to vendors.
Teach and execute Point of Sale procedures, Loss Prevention practices, payment and return policies, and other store policies.
Recognize security risks and theft, follow Loss Prevention guidelines including daily bag and purse checks, and report policy violations or concerns appropriately.
Maintain a clean, organized, and adequately supplied store; communicate merchandise handling concerns to store leadership.
Establish communication with Corporate Office departments and assist the Store Manager in effective store operations.
Complete scheduled shifts and cover shifts as needed; handle schedule changes professionally and travel to cover other district stores based on business needs.
Handle emergencies in the Store Manager’s absence in accordance with company guidelines.
Assist the Store Manager in supervising and support Leadership; provide and receive feedback, solve problems, and promote personal and store growth.
Complete other duties and special projects as assigned.