Assistant in Training

Kenwood Towne Center•Cincinnati, OH

1d•Onsite

About The Position

The Assistant in Training (AIT) supports the Store Manager and Leadership Team in creating the most enjoyable shopping experience possible for Guests. The role combines sales, merchandising, store operations, teammate recruitment and development, and leadership. The AIT helps train and motivate Teammates and acts as Store Manager in the Store Manager’s absence. The Assistant Manager role is a progression from AIT and adds higher-level duties, though most responsibilities are shared. The position includes customer service and sales, developing Guest relationships, meeting sales goals, coaching Teammates, recruiting and training staff, maintaining visual standards, and carrying out operational and administrative tasks. The role may involve covering other stores in the district based on business needs. Pay is estimated at $18–$22 per hour, including base pay plus sales commission where applicable; actual offers depend on factors such as skills, experience, location, and qualifications. The position regularly takes place in a retail store with a usually moderate noise level. Teammates must be able to perform the listed physical duties, including standing, walking, reaching, climbing or balancing, and lifting and maneuvering up to 50 pounds, with reasonable accommodations where applicable. A high school diploma or GED is required, or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.

Requirements

High school diploma or GED; or one to three months of related retail experience and/or training; or equivalent combination of education and experience.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, depending on store and business needs.
Ability to stand, walk, use hands to handle or feel items, reach, climb or balance, jump, stoop, kneel, crouch or crawl, and talk or hear; occasional sitting is required.
Physical ability to lift and maneuver 50 pounds throughout the store and backroom.
Ability to meet the position’s vision requirements, including close, distance, color, and peripheral vision, depth perception, and adjusting focus.
Ability to travel to and cover other stores within the district based on business needs.

Responsibilities

Greet Guests, provide engaging and knowledgeable service, recommend merchandise, and help create a complete wardrobing experience.
Meet personal sales-per-hour, average-sale, and total-net-sales goals, and help improve store sales performance and Guest loyalty.
Build Guest relationships, maintain knowledge of products, promotions, payment and exchange policies, and use sales tools such as the Sales Presentation Guide.
Plan sales goals with the Store Manager and demonstrate leadership, showmanship, product education, and customer-service standards.
Identify recruiting opportunities and assist the Store Manager with staffing needs, interviews, onboarding, and completion of new-hire paperwork and tasks.
Train, coach, motivate, and develop Teammates in sales, customer service, accountability, loss prevention, leadership, and non-sales positions.
Maintain a positive floor culture, model dress-code and service standards, and give and receive feedback professionally.
Own and delegate visual merchandising zones and projects; ensure visual standards, checklists, product sizing, and freight presentation are maintained.
Use performance tools and trackers to identify opportunities and improve store and department results.
Work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on business needs.
Complete opening and closing checklists, markdowns, pulls, freight tasks, recalls, and returns to vendors; maintain inventory of supplies.
Execute and teach point-of-sale procedures, follow loss-prevention and payment policies, and respond appropriately to security risks and emergencies.
Maintain a clean, organized, and shoppable store; communicate merchandise-handling concerns, policy violations, and Guest or Teammate concerns to appropriate leaders.
Complete scheduled shifts and cover shifts when needed; handle schedule changes professionally and travel to cover other district stores when required.
Support the Store Manager in effective store operations and perform other assigned duties and special projects.

Benefits

Medical coverage with a choice of two comprehensive plans, preventive care covered at 100%, and virtual care access.
Dental and vision insurance.
24/7 virtual care for general, behavioral, and dermatology consultations.
Employee Assistance Program with confidential counseling, wellness coaching, and self-care tools.
401(k) with traditional and Roth options and discretionary company matching contributions for qualifying Teammates.
Health Savings Account and Flexible Spending Accounts; Buckle contributes to the HSA for Teammates enrolled in the high-deductible medical plan.
Performance-based incentive bonuses for eligible Teammates.
40% discount on Buckle products and 25% off Buckle gift cards.
Vacation accrued on a progressive schedule, with the amount depending on role and years of service and prorated for the first partial year.
40 hours of sick time per year, prorated for the first partial year, with up to 40 hours eligible for carryover.
One floating holiday and up to three days of bereavement leave.
Company-paid basic life and AD&D insurance, with optional supplemental life and short- and long-term disability coverage.
Paid and unpaid leave for qualifying situations; eligible salaried Teammates may receive medical leave pay that can be used as paid parental leave.
Optional accident, critical illness, and hospital indemnity coverage.
Optional legal services, identity theft protection, and pet insurance for eligible Teammates.
Paid leave accrual where required by law for eligible part-time Teammates.