Assistant in Training

Valley North Center•Wenatchee, WA

1d•Onsite

About The Position

The Assistant in Training (AIT) supports the Store Manager and Leadership Team in fulfilling Buckle’s mission to create the most enjoyable shopping experience possible for Guests. The role combines sales, customer service, merchandising, store operations, recruiting, training, and leadership. AITs perform routine store duties such as cashiering, merchandise displays and pulls, register procedures, and facility cleaning. They help develop sales, recruit and motivate Teammates, and may act as Store Manager in the Store Manager’s absence. The Assistant Manager position is a progression from AIT and includes additional higher-level duties, though most responsibilities are shared. This position focuses on delivering strong Guest service and sales results, developing Teammates, maintaining visual merchandising standards, and ensuring the store operates effectively. AITs work with store leadership to plan sales goals, train and coach Teammates, execute store plans and checklists, and maintain a clean, organized, and shoppable store. The role may require travel to cover other stores in the district based on business needs. The posted pay range is $20–$25 per hour. For sales positions, compensation includes a base rate plus sales commission; the stated range is the estimated base rate plus 3% commission for Teammates in this position. Final offers depend on factors including skills, experience, location, and qualifications. Buckle describes separate benefit offerings for full-time and part-time Teammates.

Requirements

High school diploma or GED; or one to three months of related retail experience and/or training; or an equivalent combination of education and experience.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Ability to travel to and cover other stores within the district based on business needs.
Ability to lift and maneuver up to 50 pounds throughout the store and backroom.
Ability to perform the physical demands of the role, including standing, walking, handling items, reaching, climbing or balancing and jumping, stooping, kneeling, crouching or crawling, and talking or hearing.
Ability to execute and teach POS procedures and follow store policies, Loss Prevention guidelines, and payment, return, and exchange procedures.
Ability to communicate effectively, provide and accept feedback, coach others, and maintain a professional relationship with Teammates and Guests.

Responsibilities

Greet Guests, provide knowledgeable and engaging service, answer merchandise questions, recommend products, and create a wardrobing experience.
Meet personal sales goals and contribute to store sales performance, Guest loyalty, fit appointments, credit card applications, and other business builders.
Use the Sales Presentation Guide (SPG) and product knowledge to improve sales presentations and support Teammates’ sales results.
Build Guest relationships and a client-based business, recognize Guest levels, ask for and remember Guest names, and expand Guest selections using inventory and store tools.
Partner with the Store Manager to plan sales goals, identify education focuses, and support store business goals.
Recruit, train, motivate, and coach Teammates; support interviews and staffing needs; and help Teammates meet accountability, shift orientation, Loss Prevention, and sales presentation standards.
Participate in daily setup, training, impacting, and reviewing; use the Performance Tracker; and complete leadership, department, and training actions.
Maintain a positive floor culture, model the dress code, and help Teammates demonstrate product and denim showmanship.
Own and influence assigned visual zones; assign projects, demonstrate visual tools, review zones, and ensure Teammates follow visual standards and checklists.
Identify merchandising opportunities, manage freight presentation and product life cycle, maintain appropriately sized sales floors, and recommend improvements to the Store Manager.
Use store planners and complete opening and closing checklists; execute markdowns, pulls, freight movements, recalls, and vendor returns.
Follow Loss Prevention and security practices, including required daily bag and purse checks; execute and teach Point of Sale procedures.
Handle Guest and Teammate concerns professionally and communicate policy violations or concerns to the appropriate leaders or Human Resources.
Maintain a clean, organized, and shoppable store; provide feedback about merchandise handling; and maintain adequate supplies.
Complete new-hire paperwork and tasks accurately and promptly according to Human Resources guidelines and legal policies.
Assist the Store Manager with store operations, establish effective communication with Corporate Office departments, and handle emergencies in the Store Manager’s absence according to Company guidelines.
Support leadership, provide and receive feedback, solve problems, manage schedule changes professionally, and uphold the Buckle Commitment to Success and Code of Ethics.
Complete scheduled shifts and cover shifts when needed; travel to and cover other district stores based on business needs.
Perform special projects and other duties as assigned.

Benefits

Full-time Teammates: medical coverage with a choice of two plans, preventive care covered at 100%, and access to virtual care.
Dental and vision insurance.
24/7 virtual general, behavioral, and dermatology care.
Employee Assistance Program with confidential counseling, wellness coaching, and self-care tools.
401(k) with traditional and Roth options and discretionary company matching for qualifying Teammates.
Health Savings Account and Flexible Spending Accounts; Buckle contributes to an HSA for Teammates enrolled in the high-deductible medical plan.
Performance-based incentive bonuses for eligible Teammates.
40% discount on Buckle products and 25% discount on Buckle gift cards.
Vacation time earned on a progressive schedule, starting at 80 or 120 hours depending on employment status and prorated for the first partial year.
40 hours of sick time per year, prorated for the first partial year, with carryover subject to the stated limits and applicable law.
One floating holiday and up to three days of bereavement leave.
One paid volunteer day for salaried Teammates.
Company-paid basic life and AD&D insurance, with optional supplemental life and short- and long-term disability coverage.
Paid and unpaid leave for qualifying circumstances; eligible salaried Teammates may receive medical leave pay that can be used as paid parental leave for qualifying Teammates.
Optional accident, critical illness, and hospital indemnity coverage.
Legal services, identity theft protection, and pet insurance for eligible Teammates.
Part-time Teammates: Buckle product and gift card discounts, eligible access to medical plans, 401(k) with company match for qualifying Teammates, Employee Assistance Program resources, and paid leave where required by law.