Assistant in Training

Coastal Grand Mall•Myrtle Beach, SC

23h•Onsite

About The Position

The Assistant in Training (AIT) supports the Store Manager and Leadership Team in creating an enjoyable shopping experience for Guests. The role combines sales, guest service, merchandising, and store operations with recruiting, training, motivating, and developing Teammates. The AIT shares many duties with the Assistant Manager and may act as Store Manager in the manager’s absence. The Assistant Manager position is a progression from the AIT role and includes additional high-level duties. The AIT helps achieve store sales goals, provides knowledgeable and attentive service, maintains merchandise presentation and store standards, and completes operational tasks such as cashiering, freight handling, and routine cleaning. The role also supports staffing and team development, visual merchandising, inventory management, and compliance with company policies and procedures. Work is performed in a retail store setting and may require travel to other stores within the district based on business needs.

Requirements

High school diploma or GED, or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas.
Ability to stand, walk, use hands to handle or feel objects, reach, climb or balance, jump, stoop, kneel, crouch, crawl, and talk or hear; occasional sitting is required.
Physical ability to lift and maneuver 50 pounds throughout the store and backroom.
Ability to meet the visual requirements of the role, including close, distance, color, and peripheral vision, depth perception, and adjustment of focus.
Ability to perform each essential duty satisfactorily, with reasonable accommodations available for individuals with disabilities.
Ability to travel to and cover other stores within the district based on business needs.

Responsibilities

Provide friendly, engaging, and knowledgeable service to Guests, including recommending merchandise and creating a wardrobing experience.
Achieve personal sales goals and support store sales performance, guest loyalty, and business-building initiatives.
Maintain knowledge of merchandise, promotions, payment and exchange policies, security practices, and product education.
Build Guest relationships, recognize Guest levels, ask for and remember Guest names, and support client-based business.
Plan sales goals with the Store Manager and demonstrate ownership of store sales performance.
Assist with recruiting, interviewing, training, coaching, motivating, and developing Teammates.
Support daily setup, training, performance tracking, shift orientation, Loss Prevention, sales presentation standards, and leadership training.
Maintain a positive floor culture and demonstrate company dress, service, and leadership standards.
Support department results, execute department calendar actions, and complete check-ins and delegation worksheets.
Partner with the Store Manager to select and implement store education focuses and support business goals.
Own and influence product presentation through zone ownership, visual standards, store tours, and daily assignments for Teammates.
Monitor merchandise flow from freight to the sales floor, maintain appropriately sized and presented merchandise, and communicate merchandising recommendations.
Complete opening and closing checklists and use the planner to support store operations.
Execute and teach Point of Sale procedures, payment and return policies, and Loss Prevention practices.
Maintain a clean, organized, and shoppable store; complete markdowns, pulls, freight processing, recalls, and returns to vendors.
Monitor supplies and inventory, provide feedback about merchandise handling, and help operate the store effectively.
Communicate policy violations and Teammate or Guest concerns to the appropriate manager or Human Resources in a timely, confidential manner.
Complete assigned shifts and cover shifts when needed; handle schedule changes professionally.
Assist the Store Manager with supervision, store staffing needs, and daily interviews as needed.
Handle emergencies in the Store Manager’s absence according to company guidelines.
Establish effective communication with Corporate Office departments and travel to cover other stores within the district when business needs require.
Complete new-hire paperwork and tasks in accordance with Human Resources guidelines and legal policies.
Perform other duties and special projects as assigned.