Assistant in Training

The Buckle, Inc.•Park City, UT
•Onsite

About The Position

The Assistant in Training (AIT) and Assistant Manager help fulfill Buckle’s mission to create the most enjoyable shopping experience possible for Guests. They perform sales, merchandising, and operational tasks assigned by store management, including cashiering, merchandise displays and pulls, register procedures, and routine facility cleaning. They work with the Store Manager and Leadership Team to develop sales, recruit Teammates, and provide leadership. They share responsibility for training and motivating Teammates and act as Store Manager when the Store Manager is absent. The Assistant Manager role is a progression from the AIT role and includes additional higher-level duties, although most responsibilities are shared. The role focuses on delivering engaging Guest service and meeting sales goals; recruiting, training, and developing Teammates; managing visual merchandising; and supporting store operations and leadership. The position requires a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs. The Teammate regularly works in a retail store setting with a usually moderate noise level. A high school diploma or GED, one to three months of related retail experience and/or training, or an equivalent combination of education and experience is required. The role involves regular standing, walking, hand use, reaching, climbing or balancing and jumping, stooping, kneeling, crouching or crawling, and talking or hearing; sitting is occasional. The Teammate must be able to lift and maneuver 50 pounds throughout the store and backroom. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Requirements

  • High school diploma or GED, or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
  • Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
  • Ability to lift and maneuver 50 pounds throughout the store and backroom.
  • Ability to perform the physical demands of the role, including standing, walking, reaching, climbing or balancing and jumping, stooping, kneeling, crouching or crawling, and talking or hearing.
  • Ability to travel to and cover other stores within the district based on business needs.
  • Ability to perform essential job functions, with reasonable accommodations available for individuals with disabilities.

Responsibilities

  • Greet Guests, provide engaging and knowledgeable service, identify their needs, recommend merchandise, and build Guest relationships.
  • Meet personal sales-per-hour, average sales, total net sales, and Guest loyalty performance goals; contribute to the store’s sales performance and plan goals with the Store Manager.
  • Use the Sales Presentation Guide (SPG), product knowledge, sales education, and showmanship to support sales presentations and Guest experiences.
  • Share knowledge of promotions, payment and exchange policies, security practices, returns, and product selection tools.
  • Recognize recruiting opportunities and assist the Store Manager with recruiting and staffing needs.
  • Train, coach, motivate, and develop Teammates, including supporting shift orientation, Loss Prevention, sales presentations, denim showmanship, and non-sales positions.
  • Promote a positive floor culture, demonstrate company dress and service standards, provide feedback, and help Teammates complete daily tasks and training.
  • Support department results, delegate and implement education focuses, execute department calendar actions, and track assignments and performance.
  • Manage visual merchandising through zone ownership, store tours, visual standards, freight presentation, floor sizing, and backroom standards; identify and communicate merchandising opportunities.
  • Complete store opening and closing checklists, POS procedures, markdowns, pulls, freight tasks, recalls, and vendor returns.
  • Maintain a clean, organized, and shoppable store; monitor supplies and provide feedback about merchandise handling.
  • Follow Loss Prevention, security, payment, return, exchange, company policy, and Code of Ethics requirements; report policy violations and concerns appropriately.
  • Complete scheduled shifts and cover shifts as needed; handle schedule changes professionally and travel to cover other district stores based on business needs.
  • Assist the Store Manager in supervising, conducting interviews as needed, handling emergencies in the Store Manager’s absence, and carrying out planning and special projects.
  • Complete new-hire paperwork and tasks promptly and accurately in accordance with Human Resources guidelines and legal policies.

Benefits

  • Insurance
  • Spending and Savings Accounts
  • Paid Time Off
  • 401(k) Retirement Plan
  • Teammate Discount
  • Performance Bonuses
  • Leave Options
  • Employee Assistance Program
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