Assistant in Training

Belden Village Mall•Canton, OH

19h•Onsite

About The Position

The Assistant in Training (AIT) supports the Store Manager and Leadership Team in fulfilling Buckle’s mission to create the most enjoyable shopping experience possible for Guests. The role combines sales, guest service, merchandising, and store operations with recruiting, training, and motivating Teammates. The AIT may act as the Store Manager in their absence. The Assistant Manager role is a progression from AIT and includes additional higher-level duties, though most responsibilities are shared. The position involves maintaining sales and service standards, developing Teammates, supporting visual merchandising and inventory work, and executing store procedures and policies. The role also assists with staffing, scheduling changes, store planning, and communication with Corporate Office departments. Work is performed in a retail store setting, and the schedule may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas based on business needs.

Requirements

High school diploma or GED, or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Ability to travel to and cover other stores within the district based on business needs.
Ability to perform the essential job duties, with reasonable accommodations where applicable.
Ability to stand, walk, use hands to handle or feel objects, reach, climb or balance and jump, stoop, kneel, crouch or crawl, and talk or hear regularly; sitting is occasionally required.
Physical ability to lift and maneuver 50 pounds throughout the store and backroom.
Required vision abilities include close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.

Responsibilities

Greet Guests and provide engaging, attentive service throughout the store.
Recommend, locate, and demonstrate merchandise based on Guest needs; suggest additional items and create a wardrobing experience.
Maintain product, promotion, payment, exchange, return, and security knowledge and share it with Teammates.
Meet personal sales and business-builder goals, support store sales goals, and help improve Teammates’ sales presentations.
Build Guest relationships, recognize and communicate Guest levels, ask for and remember Guest names, and develop client-based business.
Plan sales goals with the Store Manager and demonstrate ownership of store sales performance.
Recognize recruiting opportunities, assist the Store Manager with staffing needs, and maintain recruiting contacts and talent pipelines.
Train, coach, motivate, and develop Teammates in sales, service, accountability, loss prevention, leadership, and non-sales positions.
Support daily setup, training, performance reviews, department actions, education focuses, and business-goal segments.
Promote a positive floor culture and demonstrate professional dress, product knowledge, denim showmanship, and leadership behaviors.
Own and influence product zones; delegate and review zone work and ensure visual standards and checklists are followed.
Identify merchandising opportunities, ensure freight is displayed appropriately, maintain floor and backroom visual standards, and recommend improvements to store performance.
Use store planning tools and complete opening and closing checklists, markdowns, pulls, freight, recalls, and return-to-vendor tasks.
Execute and teach point-of-sale procedures and follow payment, return, exchange, loss-prevention, and other company policies.
Maintain a clean, organized, and shoppable store; monitor supplies and communicate merchandise-handling concerns.
Handle calls from the Corporate Office and build effective relationships with Corporate Office departments.
Complete scheduled shifts and cover shifts when needed; handle schedule changes professionally and travel to cover other district stores based on business needs.
Communicate policy violations and Teammate or Guest concerns to appropriate leaders or Human Resources in a timely, confidential manner.
Complete new-hire paperwork and tasks promptly and accurately, and conduct interviews as needed.
Support the Store Manager in supervision, handle emergencies in their absence according to company guidelines, and perform other assigned duties.