Assistant in Training

Fashion Place Mall•Salt Lake City, UT

1d•Onsite

About The Position

The Assistant in Training (AIT) supports the store’s mission to create the most enjoyable shopping experience possible for Guests. Working directly with the Store Manager and Leadership Team, the AIT contributes to sales, recruiting, Teammate development, merchandising, and store operations. The role shares responsibility for training and motivating Teammates and acts as Store Manager in the manager’s absence. The Assistant Manager position is a progression from AIT and includes additional higher-level duties, while most duties and responsibilities are shared. The position includes providing Guest service and generating sales; coaching, recruiting, and developing Teammates; maintaining visual merchandising standards; and carrying out store operations and leadership responsibilities. The AIT performs assigned sales, merchandising, and operational tasks such as cashiering, merchandise display and pulls, register procedures, and routine facility cleaning. Work is performed in a retail store setting, typically with moderate noise. The position requires a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on business needs.

Requirements

High school diploma or general education degree (GED), or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Ability to travel to and cover other stores within the District based on business needs.
Ability to perform the essential functions of the job, with reasonable accommodations where applicable.
Physical ability to lift and maneuver 50 pounds throughout the store and backroom.
Ability to perform required physical activities, including standing, walking, handling and feeling items, reaching, climbing or balancing and jumping, stooping, kneeling, crouching or crawling, and talking or hearing.
Required vision abilities include close, distance, color, peripheral vision, depth perception, and ability to adjust focus.

Responsibilities

Provide friendly, engaging, and knowledgeable service to Guests; recommend merchandise, anticipate needs, and support a personalized shopping experience.
Meet personal sales-per-hour, average sale, and total net sales goals; contribute to store sales performance and Guest loyalty.
Maintain knowledge of merchandise, promotions, payment and exchange policies, security practices, and sales tools; use the Sales Presentation Guide daily.
Build Guest relationships and a client-based business; recognize and communicate Guest levels and ask for and remember Guest names.
Recruit, train, coach, motivate, and develop Teammates; support interviews, onboarding, shift orientation, sales presentation standards, and training needs.
Partner with the Store Manager to plan sales goals, select and implement education focuses, support staffing needs, and execute business segments and department actions.
Demonstrate leadership, provide and receive feedback, maintain a positive floor culture, and act as Store Manager in the manager’s absence.
Own and influence product presentation and zone ownership; delegate and review visual zones, maintain visual standards, and identify merchandising opportunities.
Maintain a sized, organized, and shoppable sales floor and backroom; ensure freight is displayed appropriately and communicate merchandise-handling concerns.
Execute and teach Point of Sale procedures, opening and closing checklists, markdowns, pulls, freight processing, recalls, and returns to vendors.
Follow Loss Prevention, security, payment, return, exchange, and company policy procedures; recognize and respond to security risks and emergencies.
Maintain a clean and organized store; complete scheduled shifts and cover shifts when needed.
Communicate policy violations and Teammate or Guest concerns to the appropriate management or Human Resources contacts in a timely, confidential manner.
Complete new-hire paperwork and tasks according to Human Resources guidelines and legal policies.
Establish effective communication with Corporate Office departments and assist the Store Manager with store operations.
Travel to and cover other stores within the District based on business needs.
Perform other duties and special projects as assigned.