Assistant Retail Store Manager
My Wireless • Rialto, CA18d
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Bilingual Spanish - Assistant Sales Manager
My Wireless•Rialto, CA
About The Position
My Wireless is seeking an Assistant Retail Store Manager to support the Retail Store Manager in coaching and leading team members to deliver strong customer experiences and technology solutions across AT&T products and services. This role works in a fast-paced retail environment focused on customer satisfaction and sales. The assistant manager supports store operations, staffing, inventory, and appearance; helps develop and train team members; and works toward personal and team performance goals. The role also provides training and a pathway to manage a My Wireless location when an opportunity becomes available.
Requirements
- Management experience in a similar field.
- Experience in retail or a customer-facing sales environment.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Demonstrated ability to meet performance and operational standards.
- Ability to motivate, lead, and coach team members to achieve results.
- Strong organizational skills and attention to detail.
- Effective communication and interpersonal skills.
- At least 18 years of age and legally able to work in the United States.
- High school diploma or equivalent.
Nice To Haves
- Bilingual ability; whether this is required may depend on location.
- Bachelor’s degree.
- Retail or customer-facing sales experience in the telecommunications industry.
- Experience prospecting through outbound calls.
Responsibilities
- Meet and exceed personal performance goals and AT&T standards of performance.
- Execute and exceed sales and operational initiatives in a timely manner.
- Assist the Retail Store Manager with location operations, staffing, inventory, and store appearance.
- Assist the Retail Store Manager in developing, training, and managing team members.
- Help customers make buying decisions by providing outstanding customer service.
- Develop skills to become a My Wireless Retail Store Manager when an opportunity arises.
- Maintain a fun, clean, and engaging work environment for customers and team members.
- Work collaboratively to exceed individual and team goals.
- Participate in marketing activities designed to maximize daily selling opportunities.
Benefits
- Strong base pay with commission and bonus opportunities.
- Ongoing paid training and a pathway to manage a location.
- Career paths and growth potential.
- Uncapped commission program when meeting or exceeding sales goals.
- Medical, dental, and vision coverage.
- Life insurance.
- 401(k) retirement program.
- Paid vacation time.
- Total Pet Plan and pet insurance.
- Employee Assistance Program.
- Discounts on devices and AT&T service plans.
- Welcome kit including two AT&T work shirts and personal protective equipment.
- Sales contests and incentives for achieving key AT&T initiatives.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
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