Assistant Store Manager

Rushmore Crossing•Rapid City, SD

18d•Onsite

About The Position

The Assistant in Training (AIT) and Assistant Manager help fulfill Buckle’s mission to create the most enjoyable shopping experience possible for Guests. They perform sales, merchandising, and operational tasks, work with the Store Manager and Leadership Team to develop sales and recruit Teammates, and help train and motivate the team. They act as Store Manager when the Store Manager is absent. The Assistant Manager role is a progression from the AIT position and includes additional higher-level duties, while most duties are shared. The role focuses on delivering guest service and sales results, developing Teammates, managing visual merchandising and store operations, and supporting store leadership. Duties include building client relationships, meeting sales goals, coaching and training Teammates, executing merchandising standards, maintaining store presentation and inventory, and following company procedures and policies. The position may require flexible scheduling, travel to other stores, and relocation. The position assists the Store Manager in supervising.

Requirements

High school diploma or GED, or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to provide effective customer service, sell merchandise, and meet individual and store sales goals.
Ability to train, coach, motivate, and lead Teammates, and to give and receive feedback.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas.
Ability to complete scheduled shifts and cover shifts when needed.
Ability to operate a motor vehicle and travel, including overnight travel as required.
Ability to travel to and cover other stores within the district based on business needs.
Ability to lift and maneuver 50 pounds throughout the store and backroom.
Ability to perform the physical demands of the role, including standing, walking, reaching, climbing or balancing and jumping, stooping, kneeling, crouching or crawling, and talking or hearing.
Ability to comply with Buckle’s Code of Ethics, policies, procedures, handbooks, Loss Prevention practices, and applicable legal and Human Resources requirements.
Relocation may be required.
Visa sponsorship is not available.

Responsibilities

Greet Guests, provide friendly and engaging service, answer questions, recommend merchandise, and help Guests locate or obtain products.
Anticipate Guest needs, suggest additional items, create wardrobing experiences, demonstrate products, and share product knowledge and sales education.
Maintain knowledge of promotions, payment and exchange policies, security practices, and return procedures; provide service throughout the sales floor, fitting rooms, front area, and register.
Meet personal sales-per-hour, average sale, total net sales, and other goals; support store sales performance and business builders, guest loyalty, fit appointments, credit card goals, and guest connections.
Use the Sales Presentation Guide (SPG), inventory tools, advanced product search, iPad apps, and other resources to support sales and Guest selection.
Build Guest relationships and client-based business, recognize and communicate Guest levels, ask business-driven questions, seek feedback, and demonstrate leadership and showmanship.
Recognize recruiting opportunities, assist with store staffing and interviews, maintain talent contacts, and help recruit Teammates.
Train, coach, motivate, and develop Teammates in accountability, shift orientation, Loss Prevention, sales presentation, product education, denim showmanship, and non-sales positions.
Help plan and implement store education focuses, daily setup and training, department actions, delegation, and business goals; use the Performance Tracker and Weekly Delegation Worksheet.
Demonstrate and coach dress code and fashion standards, maintain a positive floor culture, and support Teammate growth and performance.
Own and influence product presentation through zone ownership; assign zones and projects, demonstrate merchandising tools, and ensure compliance with visual standards and checklists.
Identify merchandising opportunities, manage freight-to-floor and product life cycle, maintain sales-floor sizing and displays, conduct store tours, and recommend visual changes to improve performance.
Work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on business needs.
Use the planner and complete opening and closing checklists; execute markdowns, pulls, freight, recalls, and returns to vendors.
Recognize security risks and theft, follow Loss Prevention guidelines including daily bag and purse checks, and execute and teach Point of Sale procedures.
Handle calls from the Corporate Office, address challenging Guest or Teammate situations professionally, and follow policies for payments, returns, exchanges, and Loss Prevention.
Complete scheduled shifts and cover shifts when needed; maintain a clean, organized, shoppable store and communicate merchandise-handling concerns.
Report policy violations and Teammate or Guest concerns promptly and confidentially to the Store Manager, District Manager, and/or Human Resources.
Complete new-hire paperwork and tasks accurately and promptly in accordance with Human Resources guidelines and legal policies.
Build relationships and communicate with Corporate Office departments to support effective store operations; maintain adequate supplies and handle emergencies in the Store Manager’s absence according to company guidelines.
Support leadership, give and receive feedback, promote personal and store growth, problem-solve, and learn and share company tools and the Buckle Commitment to Success.
Handle schedule changes professionally and travel to cover other stores within the district as business needs require.
Perform other duties and special projects as assigned.

Benefits

Health plan options, including two comprehensive medical plans; preventive care coverage and virtual care access.
Dental and vision insurance.
24/7 virtual care for general, behavioral, and dermatology consultations.
Employee Assistance Program access to confidential counseling, wellness coaching, and self-care tools.
401(k) with traditional and Roth contribution options and discretionary company matching for qualifying Teammates.
Health Savings Account and Flexible Spending Accounts; Buckle contributes to the HSA for Teammates enrolled in the high-deductible medical plan.
Performance-based incentive bonuses for eligible Teammates.
40% discount on Buckle products and 25% discount on Buckle gift cards.
Vacation time earned according to role and years of service, starting at 80 or 120 hours depending on employment status and prorated for the first partial year.
40 hours of sick time per year or more where required by law, prorated for the first partial year; up to 80 hours may be carried over, with a maximum of 80 hours per year including carryover.
One floating holiday and up to three days of bereavement leave.
Salaried Teammates receive one paid volunteer day.
Company-paid basic life and AD&D insurance; optional supplemental life and short- and long-term disability plans.
Paid and unpaid leave of absence support for qualifying situations; eligible salaried Teammates may receive medical leave pay usable as paid parental leave for qualifying circumstances.
Optional accident, critical illness, and hospital indemnity coverage.
Legal services, identity theft protection, and pet insurance for eligible Teammates.
Eligible part-time Teammates may access medical plans, the 401(k) with company match, and mental health resources.
Paid leave accrues in applicable states at one hour per 30 hours worked.