Full-Time Assistant Store Manager

ALDI•Cockeysville, MD

18d

About The Position

The Assistant Store Manager supports the effective and efficient operation of an ALDI store and reports directly to the Store Manager. The role oversees store operations to drive sales growth, control expenses, and maintain high customer satisfaction. It leads and develops store personnel, promotes a positive and collaborative work environment, upholds ALDI’s values, and ensures compliance with company policies and procedures. The Assistant Store Manager contributes to the store’s success through team management, operational excellence, and a customer-focused approach. This is a full-time position averaging 38 hours per week. Starting wage is $26.50 per hour, increasing to $27.50 per hour in Year 2. The role may involve occasional travel to the divisional office or training centers and travel to nearby stores for management coverage as needed.

Requirements

Must be at least 18 years old.
Ability to build rapport, trust, and open communication to improve team performance.
Ability to work independently and as part of a team while providing effective leadership and achieving planned results.
Ability to understand and apply management principles in the Standard Operating Procedures, Store Employee Handbook, and company policies.
Ability to perform leadership and administrative duties.
Ability to provide prompt and courteous customer service.
Ability to operate store equipment, including cash registers, floor scrubbers, cardboard balers, pallet jacks, handheld devices, and computers.
Ability to maintain positive relationships with internal and external parties.
Effective verbal and written communication skills.
Ability to organize, prioritize, and complete activities effectively.
Ability to establish and execute plans and goals.
Reliable and prompt attendance.
Ability to meet availability requirements.
Ability to perform duties with or without reasonable accommodation.
Ability to push, pull, sit, stand, reach, grasp, twist, bend, and move between areas.
Ability to lift, carry, and place products weighing up to 45 pounds on shelves at various heights, including overhead.
Ability to work with products in varying temperatures, including freezer and cooler environments.
Ability to travel occasionally to divisional offices or training centers and to nearby stores for management coverage as needed.

Nice To Haves

High school diploma or equivalent.
Prior retail experience.
Prior management experience.

Responsibilities

Oversee the resolution of employee and customer concerns, coordinating with the Store Manager as needed.
Communicate responsibilities and performance expectations to personnel, and lead and develop the store team.
Assist the Store Manager in developing and implementing plans to improve operating results and personnel development.
Lead store tours during interview events and provide hiring recommendations to the Store Manager.
Keep the Store Manager informed of team developments and concerns.
Communicate and cooperate effectively with ALDI employees, customers, vendors, and business partners.
Lead and supervise the team to support sales, team engagement, customer satisfaction, and consistent performance.
Model company strategy and core values, and foster a positive, collaborative workplace.
Train and develop personnel using company-provided materials and promote appropriate customer and coworker interactions.
Resolve employee and customer concerns or refer them to the Store Manager as necessary.
Model, communicate, and supervise compliance with company policies and procedures.
Prepare, manage, and revise weekly schedules in accordance with scheduling procedures when the Store Manager is absent.
Ensure adherence to expense guidelines, inventory procedures, product handling, and cash handling policies.
Maintain zone and merchandising standards.
Support the Store Manager in achieving store KPI budgets through action plans.
Monitor the competitive environment and inform the Store Manager of changes.
Oversee compliance with company policies, procedures, and applicable federal, state, and local regulations.
Promote a safe work environment by addressing hazards, encouraging proper ergonomics, and maintaining equipment in working order.
Support shift start-up and team and management meetings, financial reviews, store resets, and weekly operations agenda items.
Stock shelves and displays according to merchandising planograms.
Use the POS system to scan and process purchases accurately and report scanning concerns or errors to store management.
Complete curbside pickup orders by retrieving and verifying items and delivering them promptly to customers’ vehicles.
Perform general cleaning to company standards.
Perform other duties as assigned.