Full-Time Assistant Store Manager
About The Position
The Assistant Store Manager (ASM) assists the Store Manager with the daily operation of the store and demonstrates leadership in maximizing profits, sales, and the customer service experience. The ASM contributes significantly to store sales and is measured against the store’s monthly sales plan. The role helps hire, train, and manage store associates to meet sales and profit goals, models customer service standards, and helps maintain excellent visual presentation and housekeeping standards while the manager is on duty. The ASM operates the store according to company guidelines and follows loss-control practices. The position calls for a hardworking, motivated, organized, efficient, adaptable, energetic, professional, collaborative, supportive individual with strong communication skills and a strong work ethic. Duties may be amended at the Employer’s discretion.
Requirements
- At least three years of experience in luxury retail management.
- Full understanding of specialty retail, including business development, visual merchandising, and store operations.
- Computer skills, including operating a retail point-of-sale system and using Word, Excel, and email.
- Strong leadership, critical-thinking, and problem-solving skills, including the ability to delegate responsibility and work to staff.
- Strong verbal and written communication skills to communicate company goals and objectives.
- Positive, outgoing, high-energy, entrepreneurial, sales-focused approach and ownership of the store’s business at all levels.
- Ability to mentor and lead staff and peers, develop individual strengths, and identify opportunities.
- Ability to train others in customer service, selling, and operations.
- Open availability, including weekends and holidays.
Responsibilities
- Achieve and exceed individual productivity and sales goals.
- Assist in achieving and exceeding the store’s productivity and sales goals.
- Model exceptional customer service and coach staff to deliver the same experience.
- Practice and teach client development to staff.
- Assist the Store Manager in recruiting, training, motivating, and retaining quality sales associates.
- Assist the Store Manager in evaluating associate performance against goals.
- Help maintain high visual merchandising and housekeeping standards.
- Perform daily opening and closing procedures, including paperwork reconciliation and other operational tasks.
- Protect store assets and inventory and bring potential shrinkage information to the Store Manager’s attention.
- Enforce company policies and procedures.
- Manage client books and perform clienteling.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
