Full Time Assistant Store Manager

Tecovas • Nashville, TN

2d • $25 - $29

About The Position

Tecovas is seeking a full-time Assistant Store Manager to help create a profitable, customer-centric store environment by developing the team and managing store operations. The role supports product flow and applies merchandising and customer-service skills to create a compelling in-store experience. The Assistant Store Manager supports the Store Manager in team leadership, training, visual merchandising, and business operations while serving as a brand ambassador and delivering premium customer experiences.

The position requires working 40 hours per week, including weekends (Friday, Saturday, and Sunday), evenings, and holidays as needed. Candidates must be able to commute reliably to the work location and perform the physical tasks described below. The hourly rate is $25–$29, with actual compensation based on skills, qualifications, and experience.

Tecovas offers insurance plans covering 79–90% of the employee’s health premium and 100% of dental and vision insurance coverage for family and dependents, as well as free boots and employee discounts.

Requirements

• At least 3 years of retail management experience.
• Exceptional leadership, selling, and customer-service skills.
• Strong merchandising skills and a history of delivering financial results.
• A proven record of hiring and developing talent.
• Experience with coaching, counseling, and conflict resolution.
• Independent, proactive, results-driven work ethic.
• High character, honesty, and transparency.
• High school diploma required.
• At least 18 years of age.
• Ability to deliver excellent customer service while implementing loss-prevention practices.
• Ability to commute reliably to and from the work location.
• Availability to work 40 hours per week, including Friday, Saturday, and Sunday, evenings, and holidays as needed.

Nice To Haves

• College degree preferred.

Responsibilities

• Cultivate genuine customer connections and provide extraordinary service as a brand ambassador.
• Create an energized, positive service environment and contribute to team development.
• Deliver detailed product services, including branding, debossing, boot stretching, brim shaping, and boot shines.
• Understand omnichannel retail and implement processes and tools that improve customer service.
• Support the Store Manager in recruiting, hiring, retaining, and developing talent and maintaining a succession strategy.
• Foster strong communication and teamwork to balance operational, visual, and customer priorities.
• Provide real-time feedback, coaching, and training to team members, escalating issues to the Store Manager as needed.
• Deliver in-person training alongside e-learning, ensure timely completion of new-hire training paths, and coordinate training with store leadership and HQ or field partners.
• Monitor team training progress, suggest training improvements, ensure training compliance, and attend training meetings.
• Plan and execute visual directives on time, submit store photos, and complete feedback from HQ.
• Partner with store leadership and HQ on visual standards, replenishment, product launches, sell-through and markdown cycles, marketing materials, and new-hire visual training.
• Ensure store schedules account for visual set times and oversee sales-floor and window presentation, lighting, cleanliness, maintenance, displays, and props.
• Ensure compliance with shipment, transfer, and restock standards.
• Follow and build awareness of internal and external loss-prevention procedures.
• Set clear objectives and expectations to support consistent customer experiences and strong operational and visual standards.
• Encourage adaptability and help the team execute a shared vision.

Benefits

• Competitive salary
• Health insurance plans covering 79–90% of the health premium
• Dental insurance coverage for family and dependents, with 100% of premiums covered
• Vision insurance coverage for family and dependents, with 100% of premiums covered
• Free boots
• Employee discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED