About The Position

The Assistant Store Manager supports store leadership by supervising day-to-day store activities, helping ensure overall store performance, managing schedules, and developing operational action plans. The role includes identifying training opportunities and developing the team, maintaining customer service and operational standards, and supporting inventory, payroll, and loss-prevention goals. Duties may be performed with or without reasonable accommodation.

Requirements

  • Must be at least 18 years old.
  • Ability to work independently and as part of a team.
  • Ability to provide and lead others in providing prompt, courteous customer service.
  • Ability to build rapport, trust, and open communication to support direct reports' growth and job performance.
  • Ability to interpret and apply company policies and procedures.
  • Ability to establish goals and guide employee performance to ensure quality and completion of assignments.
  • Ability to evaluate and drive personal and team performance.
  • Ability to understand and apply management principles related to budgeting, personnel costs, and expenses.
  • Ability to operate a cash register efficiently and accurately.
  • Ability to safely operate an electric or manual hand jack, floor scrubber, and cardboard baler, and perform general cleaning duties to company standards.
  • Excellent verbal and written communication skills.
  • Ability to stay organized, multitask efficiently, follow instructions, and attend to detail.
  • Meet applicable state and local requirements for handling and selling alcoholic beverages.
  • Minimum of 3 years of progressive experience in a retail environment.
  • Ability to stock merchandise and regularly sit, stand, bend, reach, push, pull, lift, carry, and walk around the store; ability to place products weighing up to 45 pounds on shelving at various heights.

Nice To Haves

  • High school diploma or equivalent preferred.
  • Prior management experience preferred.
  • Equivalent knowledge gained through a combination of education and experience.

Responsibilities

  • Assist the direct leader in developing and implementing action plans to improve operating results.
  • Establish and communicate job responsibilities and performance expectations to direct reports.
  • Identify training and development opportunities for direct reports.
  • Communicate and model company strategy and core values to promote teamwork and employee engagement.
  • Monitor the local competitive environment and inform the direct leader of needed adjustments.
  • Provide product feedback and recommendations about items to carry or discontinue.
  • Participate in interviewing store personnel.
  • Communicate weekly information, team milestones, developments, and concerns.
  • Ensure personnel follow inventory procedures, product-handling guidelines, and cash-control policies.
  • Resolve operational customer concerns appropriately when the direct leader is absent.
  • Identify and correct hazards, ensure proper ergonomics, and maintain store equipment in working order.
  • Maintain store cleanliness and signage standards.
  • Assist with maintaining stock levels through appropriate product ordering.
  • Merchandise products neatly to maximize sales.
  • Ensure product quality and freshness and accurate product signage.
  • Assist with store payroll and total-loss budgets, inventory counts, and training new employees.
  • Supervise day-to-day team operations and escalate issues when needed.
  • Ensure direct reports complete responsibilities effectively and on time to provide high-quality customer service.
  • Follow company policies and procedures and protect the security and confidentiality of documents and data.
  • Perform other duties as assigned.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service