Part Time Assistant

PACSUN•Denver, CO
•$20 - $21

About The Position

The Assistant Store Manager assists the Store Manager in leading a customer-focused, top-line sales-driven, profitable, and productive store. The role inspires and motivates team members, supports a customer-focused selling culture, ensures execution of store KPIs, and holds employees accountable for following policies and procedures. The Assistant Store Manager delivers an engaging, positive, and authentic customer experience; addresses customer situations in accordance with policy; maintains a clean, organized, and safe store and stockroom; and supports merchandise flow and visual standards. The role also coaches and provides feedback to Sales Associates, recognizes strong performance, communicates company directives, delegates operational tasks, and drives efficient store processes. As a leader, this role models Pacsun’s values and conduct, builds cross-functional partnerships, supports a culture of transparency and accountability, and helps recruit, develop, and retain talent. This is a part-time position requiring availability for 20–40 hours per week, including weekends, nights, and peak holiday periods. The stated salary range is $19.79 to $21.00.

Requirements

  • Passion for products, brands, fashion, and trends.
  • Effective written, verbal, and presentation skills.
  • Strong communication skills.
  • Excellent time-management skills.
  • Proficiency in math and strong computer skills.
  • Ability to work 20–40 hours per week with schedule flexibility, including weekends, nights, and peak holiday periods.
  • Ability to frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
  • Ability to sit or stand for long periods and climb ladders as needed.
  • Ability to talk and hear regularly; frequently sit, stand, walk, handle or feel objects, reach, twist, and squat.
  • Ability to maneuver around sales floor, stockroom, and office areas.
  • Close and distance vision, depth perception, and ability to adjust focus.
  • Ability to work in an open environment with fluctuating temperatures and standard lighting.

Nice To Haves

  • High school diploma or equivalent preferred.

Responsibilities

  • Promote a customer-focused mindset and ensure team members provide an engaging, positive, and authentic customer experience.
  • Handle customer situations in compliance with policies and procedures, attempt to resolve issues, and escalate when appropriate.
  • Maintain clean, organized, and safe store and stockroom environments.
  • Share customer feedback with the leadership team to improve the customer experience.
  • Serve as floor supervisor as needed, including covering non-peak periods and breaks.
  • Hold self and others accountable for completing operational tasks.
  • Coach Sales Associates and provide performance feedback.
  • Recognize and reward outstanding performance to support associate engagement.
  • Direct associates so they understand company directives and standards.
  • Prioritize and delegate tasks to meet operational needs.
  • Support and execute visual directives and maintain company visual standards.
  • Improve efficiency in store operational processes.
  • Maintain merchandise flow, filling, and presentation standards in the store and stockroom.
  • Ensure store associates follow policies, procedures, and Safety Program practices.
  • Demonstrate passion for and knowledge of Pacsun products, brands, fashion, and trends; take initiative to learn what is unfamiliar.
  • Model high standards of conduct, integrity, and confidentiality.
  • Build cross-functional partnerships and promote transparency, collaboration, and accountability.
  • Represent Pacsun as an advocate in the industry and marketplace.
  • Recruit, identify, develop, and retain talent.
  • Lead company culture, norms, and conduct while remaining approachable and encouraging associate feedback.
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