Administrative Assistant Jobs

About The Position

Requirements

• High school graduate
• Computer skills
• Clerical skills
• Strong interpersonal and communication skills
• Good organizational and time-management skills
• Ability to work effectively both independently and as part of a team

Responsibilities

• Send out bi-weekly menu, maintain lunch count, and email dietary by 10:30 am daily with the count.
• Receive visitors, greet them promptly, assess their needs, request them to sign the Visitor’s Confidentiality Statement, and provide information or direction.
• Greet all new Resident admissions and connect them to nursing staff to begin the admission process.
• Complete all PAS 44’s for new residents being admitted to the program.
• Admit residents into NetSmart.
• Answer phones courteously and helpfully, handling inquiries professionally and responding within four rings.
• Project a professional response, screen calls, and be alert to employee availability and personnel assigned back-up.
• Relay messages by phone or written communication.
• Ensure faxes are sent to the correct department.
• Scan Credit Card Statements to Outpatients.
• Maintain an updated phone list.
• Coordinate mail distribution, including weighing and applying postage for outgoing mail and UPS.
• Assure postage supplies and stamp meter are maintained in a timely fashion.
• Facilitate sender-prepared outgoing mail and packages according to schedule.
• Sort and distribute all incoming mail daily.
• Complete mail runs as needed.
• Create folders for family members and name tags, assemble folders, and color-code paperwork.
• Contact family members to verify attendance or confirm the status of letter writing.
• Answer questions regarding family sessions and forward other questions to family staff.
• Send attending or letter writing guidelines if family members did not receive information via initial interview.
• Maintain the lecture calendar.
• Create a list and send an email every other Thursday to announce new resident orientation.
• Maintain the Holiday sign-up sheet, ensuring all shifts are covered.