Administrative Assistant

SCI Shared Resources•Deerfield Beach, FL

About The Position

Provides administrative support to a funeral home, cemetery, crematory, or a combination of these facilities. The role assists with special projects, research, and problem resolution, and performs a range of administrative, customer service, accounting, facilities, and human resources support duties. The Administrative Assistant maintains a friendly attitude while offering assistance and guidance to everyone entering the location.

Requirements

High school diploma or equivalent.
Three years of experience working in a customer-focused, fast-paced professional environment.
Advanced computer, internet, and word-processing skills; typing speed of 40–60 words per minute.
Working knowledge of office equipment, including calculators, copiers, printers, fax machines, and telephone consoles.
Ability to handle confidential and sensitive information with discretion.
Effective oral and written communication skills.
High level of compassion and integrity.
Ability to follow instructions and work with minimal supervision.

Responsibilities

Schedules meetings and call-in appointments for Sales.
Makes travel arrangements and plans events.
Completes management expense reports and pulls monthly reports.
Responds to inquiries in writing and verbally.
Enters contract details into the information system and maintains related documents.
Orders and checks memorials for accuracy.
Processes annual funeral home and cemetery license renewals.
Codes and scans invoices, processes accounts payable, and provides other accounting support.
Receives incoming telephone calls, answers questions or comments, and directs calls to appropriate team members.
Files and maintains customer information.
Maintains office and facility supplies, fax machines, copiers, and network printers.
Prepares daily schedules.
Administers HR processes, including new-hire paperwork, background checks, and bonus processing.
Maintains processes to ensure compliance with policies and procedures, including SOX administration and audit.
Trains others on policies, procedures, and new company initiatives.
Offers assistance and guidance to people entering the location.