Administrative Assistant Jobs in Lakeland, TN

About The Position

Requirements

• High school diploma, GED, associate degree, or equivalent administrative experience.
• Strong organizational, recordkeeping, and time management skills.
• Effective verbal and written communication skills.
• Proficiency with Microsoft Office and computer/database systems.
• Ability to multitask, prioritize responsibilities, and work independently.
• Professional, friendly, and service-oriented demeanor.
• Ability to maintain confidentiality and handle sensitive information appropriately.
• Reliable, punctual, and able to work effectively as part of a team.

Nice To Haves

• Previous administrative or office management experience.

Responsibilities

• Answer incoming calls, take messages, respond to inquiries, and direct calls to appropriate staff.
• Greet and assist families, visitors, referral sources, and employees.
• Maintain office sign-in/sign-out procedures and distribute incoming mail and fax communications.
• Maintain office, janitorial, clinical, and administrative supplies and request replenishment as needed.
• Maintain current intake packets, forms, evaluation materials, handbooks, and required program documents.
• Support office technology, including computers, copy machines, postage equipment, and other assigned equipment.
• Track laptops, IDA kits, hearing equipment, and other regional equipment and report repair or replacement needs.
• Complete administrative tasks related to new hires, including required acknowledgments, access codes, equipment, and onboarding documentation.
• Deactivate building access and assist with equipment collection when employees separate from MECA.
• Assist with payroll and billing audits for assigned or outlying regions.
• Prepare conference rooms, meeting materials, and attendance documentation for staff meetings and trainings.
• Maintain office safety procedures, including monthly fire extinguisher checks and daily opening and closing procedures.
• Organize and maintain exited FIT files and other records in accordance with company procedures.
• Maintain and update policies, procedures, forms, and required office materials as needed.
• Provide administrative support to the Regional Director and Assistant Regional Director.
• Maintain accurate and organized administrative records.
• Handle confidential employee, family, and company information appropriately.
• Follow MECA policies and procedures and applicable local, state, and federal requirements.
• Support regional audits, documentation reviews, and quality assurance activities.
• Ensure required office forms, supplies, equipment, and materials are available and current.
• Perform other duties as assigned.