Administrative Assistant II - ICU

Cleveland Clinic • Great Barrington, MA

6d • Onsite

About The Position

The Administrative Assistant II supports the smooth operation of Cleveland Clinic Fairview Hospital’s Medical ICU by helping caregivers focus on patient care and improving coordination among nursing, administrative teams, and providers. The role manages customer communications, calendars, correspondence, coverage needs, management functions, and special projects. The schedule is Monday through Friday, 7:00 a.m. to 3:30 p.m., with no holidays or weekends required.

Requirements

• High school diploma or GED.
• Three years of office experience.
• Experience using Microsoft Office Suite products, including Outlook, Word, Excel, and PowerPoint.
• Completion of an online skills assessment demonstrating proficiency.
• Demonstrated exceptional clerical, communication, and organizational skills.

Nice To Haves

• An associate’s degree may substitute for one year of experience.
• Typing proficiency of 45 words per minute with accuracy.

Responsibilities

• Manage and prioritize multiple assignments simultaneously.
• Act as a liaison between internal and external customers by greeting customers, answering phone calls, and triaging calls.
• Administer calendars and manage schedules.
• Compose and prepare correspondence, including reports, forms, presentation materials, and messages.
• Provide coverage in other areas, such as the front end, point of service, and registration.
• Coordinate management functions and assist with special projects.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED