Administrative Assistant II

Iowa State University•Ames, IA

About The Position

The Graduate College at Iowa State University is seeking an organized, service-oriented Administrative Assistant II to support the Ronald E. McNair Postbaccalaureate Achievement Program. The position provides day-to-day administrative support to students, prospective participants, alumni, faculty, and university partners. Work includes coordinating program activities and events, supporting student recruitment and engagement, managing financial and travel transactions, maintaining records, and assisting with data collection and reporting. The role is part of a close-knit program community in which staff and Scholars work closely and remain connected after graduation. The successful candidate will join a productive team and support students applying to graduate programs, contributing to their ongoing academic development. This is a regular, fixed-term appointment with a proposed end date of September 30, 2027, and may have an opportunity for renewal. It is a 12-month work period and full-time position. Candidates must be legally authorized to work in the United States on an ongoing basis without sponsorship; immigration sponsorship is not available.

Requirements

  • High school diploma or equivalent.
  • Three years of related experience.
  • Legal authorization to work in the United States on an ongoing basis without sponsorship.

Nice To Haves

  • Experience providing administrative support and customer service to multiple stakeholders in an office environment.
  • Experience coordinating meetings, events, travel, or complex schedules involving multiple participants.
  • Demonstrated experience providing confidential administrative support.
  • Experience managing records, tracking deadlines, and coordinating multiple administrative processes simultaneously.
  • Expertise with Microsoft Office Suite, particularly Excel, Outlook, Word, PowerPoint, and Teams.

Responsibilities

  • Serve as a primary administrative contact for the McNair Program, providing information and support to students, prospective participants, alumni, faculty, and university partners.
  • Coordinate program events and activities, including planning, scheduling, communications, logistics, and on-site support.
  • Support student recruitment and the application process by preparing recruitment materials, monitoring applications, and communicating with prospective participants.
  • Maintain accurate and confidential participant and alumni records, databases, and communication lists.
  • Develop and distribute program newsletters, announcements, and social media content.
  • Support student success and engagement by monitoring academic progress, communicating graduate school application requirements to graduating students, and participating in program activities and weekly classes.
  • Process financial transactions and provide business operations support, including purchasing, vouchers, reimbursements, catering, conference registrations, and other program expenditures.
  • Coordinate travel arrangements for staff and students, including transportation, lodging, authorizations, and reimbursements.
  • Travel with students to regional or national conferences as needed to provide logistical and program support.
  • Collect, maintain, and analyze program data; assist with participant outcome tracking, report preparation, program assessment, and documentation required for institutional reporting and external funding agencies.

Benefits

  • Medical and dental benefits.
  • Retirement benefits, including defined benefit and defined contribution plans.
  • Vacation, holiday, and sick time and leave plans.
  • Onsite childcare in Ames, Iowa.
  • Life insurance and long-term disability.
  • Flexible Spending Accounts.
  • Voluntary benefits and discounts.
  • Employee Assistance Program.
  • Wellbeing program.
  • WorkFlex options for some positions, offering flexibility in when, where, and how work is performed.
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