Account Manager Jobs

About The Position

Requirements

• High Attention to Detail.
• Customer Service Superstar!
• Motivated/Self-Starter, ability to work with limited Supervision.
• Friendly, respectful, reliable - able to work well on a team and with Supervisor direction.
• Strong ability to multi-task.
• Strong communication skills.
• Proficient computer skills (Word, Excel, Outlook).
• Ability to work in a fast-paced environment.

Nice To Haves

• Experience in a Manufacturing Environment a plus!
• Good Manufacturing Practices (GMP Environment Experience)

Responsibilities

• Maintain relationships with large customers.
• Track customer orders throughout the production process, manage inventory accounts, and communicate finished good amounts.
• Make suggestions to both client and internally to management for improving business.
• Communicate information regarding products, proformas, invoices, POs, and final payments with assigned customers.
• Develop strong working relationships with management, peers and clients.
• Ensure customer satisfaction and problem resolution.
• Document data and customer information in a way that is helpful when solving customer or company problems and anticipating/avoiding future problems.
• Help create effective long-term policies and procedures for your team/department.
• Ensure effective communication between teams (Lab, Warehouse, Quality, Sales, Account Management and Managerial teams).

Benefits

• comprehensive medical, vision, and dental coverage
• supplemental life, voluntary short-term, and disability insurance
• free access to therapists
• a health savings account
• 401k
• vacation policy