Account Manager

The Workplace Advisors•Novi, MI

10d

About The Position

Erickson’s Flooring & Supply is seeking an experienced Account Manager to grow sales and profitability within an assigned territory in the Detroit Metro area. The role focuses on building relationships with contractor and dealer customers, creating demand for the company’s full product offering, and supporting dealer partners through product and sales training. The Account Manager works primarily in the field with assigned customers and prospects, branch teams, and manufacturer partners, and reports to the Vice President of Sales. Erickson’s is a wholesale distributor of hardwood flooring, multi-layered vinyl and rigid core products, finishes, adhesives, and sanding and installation supplies and equipment. Founded in Detroit in 1943, the company serves customers across Michigan, Illinois, Indiana, Ohio, and Wisconsin. It is 100% employee-owned and also provides machine repair, financing and equipment leasing, technical support, and contractor training.

Requirements

Bachelor’s degree or comparable professional experience.
At least 5 years of outside sales experience; experience in the hardwood, flooring, or building products industry is preferred.
Ability to communicate a value proposition that addresses individual customer needs.
Strong persuasive and interpersonal skills, including the ability to use a consultative approach to close sales.
Ability to sell through a dealer or distributor network, with experience in product training and ongoing dealer support.
Strong customer focus and interest in building long-term business relationships.
Strong time management skills and the work ethic to work independently while contributing as a positive team player.
Computer proficiency in Microsoft Office.
Ability to travel within the assigned sales territory up to 90% of the time.
Valid driver’s license and ability to drive.

Nice To Haves

Experience selling to flooring contractors, installers, or dealers.
Knowledge of hardwood flooring, sand and finish products, or installation practices.

Responsibilities

Establish, develop, and maintain relationships with assigned and prospective customers to generate closed business.
Identify short- and long-term territory growth opportunities and allocate time and resources accordingly.
Focus sales activities on creating new demand and pulling business through channel participants.
Grow each customer’s share of spend across the company’s full product offering.
Consult with customers to determine their needs, recommend products and solutions, and calculate estimates for competitive pricing.
Sell products and programs to dealers committed to improving product quality and installation standards.
Train dealer retail sales associates in products and sales skills, and provide installation technical support when needed.
Build and maintain product displays and maximize returns on merchandising investments.
Maintain company profitability standards on assigned accounts.
Expedite resolution of customer problems and complaints.
Analyze the territory to identify and develop new customer and market opportunities.
Plan and execute a personal sales strategy to maximize efforts and results.
Monitor monthly sales activity against goals and prepare regular sales reports for management.