Account Coordinator
R2 Logistics • Dallas, TX5d
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Account Coordinator
R2 Logistics•Dallas, TX
About The Position
The Account Coordinator at R2 Logistics supports the company’s third-party logistics operation by helping ensure seamless communication from order entry through freight delivery. R2 Logistics provides shipping solutions for manufacturing customers nationwide, using contracted transportation providers to move shipments. This role uses administrative, communication, and customer service skills in a fast-paced, team-oriented office environment.
Requirements
- Take a proactive approach to problem-solving.
- Have effective and persuasive communication skills.
- Provide outstanding customer service when faced with a challenge.
- Demonstrate excellent follow-up skills and attention to detail.
- Be able to multitask and produce results in a time-sensitive setting.
- Have an energetic and positive attitude.
Nice To Haves
- Bachelor's degree preferred.
Responsibilities
- Accurately enter customer orders into the transportation management system.
- Contact contracted carriers by phone and email to record shipment locations.
- Investigate issues that arise in transit, assess their impact on delivery times, and work with team members on solutions to ensure on-time delivery.
- Create pickup and delivery appointments by phone and email, and inform team members of scheduling conflicts.
- Negotiate rates with partner carriers to cover shipments.
- Assist with additional responsibilities as needed.
Benefits
- Medical, dental, vision, and life insurance.
- Paid holidays, vacation, and sick time.
- 401(k) with company match.
- Competitive compensation and base salary.
- Full-cycle training in the industry and position.
- Opportunity for internal career advancement.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
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